marketing and sales director

get the most of the experience and apply it for the best results possible.

Sales Supervisor – Buth-na Bodhaige, Inc - Bellevue , WA ( USA ) 12/2007 – 5/2008
· Supervised sales operations for a high-volume store outlet.
· Managed Excel-based sales funds control and accounting programs.
· Mapped processes and created Visio/Power Point reports for higher managers.
· Ensured sales data was accurately input into funds management spreadsheets.
· Tracked sales data by product category; recommended changes in product lines.
· Produced a variety of sales reports in a timely and accurate manner.
· Provided fiscal and budget planning guidance to management.
· Managed in-store inventory control and reorder programs.
· Conducted inventory reconciliations; researched and resolved variances.
· Resolved customer service problems; devised problem-prevention guidelines.
· Supervised six sales associates; provided training and motivation guidance.

Customer Service Expert - The Gap, Inc. – Bellevue , WA ( USA ) 5/2007 – 12/2007
· Assisted management in all sales operations for a fast-paced retail store.
· Managed inventory reorder programs; tracked sales by product line.
· Provided effective fiscal planning guidelines to improve control of sales revenues.
· Resolved customer service problems.

Assistant Manager – The Stride Rite, Inc. - Bellevue , WA ( USA ) 2/2007 – 12/2007
· Managed sales operations for a high-volume store outlet.
· Created an Excel-based sales accounting program to report sales trends.
· Ensured timely and accurate input into funds management reports.
· Tracked and reported store sales by product line; recommended changes in sales emphasis when required.
· Produced a variety of monthly sales revenue and inventory reports.
· Provided financial planning guidance to higher management.
· Managed inventory use and reorder programs.
· Resolved customer service problems.
· Supervised ten sales associates.

Manager – Elbasha Café – Seattle – WA ( USA ) 4/2006 – 2/2007
· Managed all food preparation and service operations for a food and beverage café.
· Created an Excel-based inventory accounting system to prevent inventory losses.
· Created a financial report to track sales for each food and beverage item sold.
· Negotiated lower prices with suppliers for all consumable items and supplies.
· Performed in-depth analysis of all café functions to optimize operations.
· Supervised 6 employees.

*Master of Business Administration
University of Washington
Seattle , WA USA
(2005 – 2007)
*Bachelor Degree in the Management of the financial institutions
Ecole Superieure de Commerce de Tunis (ESCT)
Tunis , Tunisia
(2001 – 2005)
*High School Diploma in Economics
Lyceé Ibn Rachik
Ezzahra , Tunisia
(1993 – 2000)

.Certified Skin Care and Make-up Specialist from the Body Shop USA . ( 03-2008)

excellent spoken & written skills: english, french, arabic.
fair: italian.
.Tutored French for American students for over 2 years.
.Worked in a translation services office (02-2006, 06-2007), translated documents and court conversations upon request: English to French, French to English, English to Arabic, Arabic to English.