coordinator sales operation

To utilize and enhance my organizational, process management and coordination skills, while working at a successful and achieving, result oriented company.

National Oilwell Varco Inc.
Houston based worldwide leader in design, manufacture and sale of equipment and components used in oil and gas drilling and production, the provision of oilfield inspection and other services, and supply chain integration services to the upstream oil and gas industry.

Main Roles & Responsibilities
- Conferring with clients to gain understanding of needed changes of existing requirements and ...occasionally through on-site customer visits.
- Working on quotations and processing various clients price agreements and negotiations.
- Managing and maintained sales process documentation.
- Supervising overseas logistics to make sure materials are shipped right.
- Coordination with the warehouse personnel on shipments issues.
- Participation in the technical assistance support process and direction of services worldwide.
- Obtaining ownership of issues and appropriately update both customer and management of status of …all issues on a timely basis.
- Administration of the accounts in supply chain management process.
- Providing constructive feedback on customer’s complaints & requests to the management.

Bachelor of Commerce: University of Madras
- Minor in Business Statistics and Operational research
- Marketing management

AISSCE (CBSE) International Indian School Dammam
- Commercial and Business studies, accounting and economics.

- Completed Visual basics 6.0 course in APTEC computer training institute.
- Attended Neuro linguistic conditioning and programming course in 2006

• SAP: SD & MM
o Report Generation
o Quotation
o Sales Orders
o Invoicing
o Material master
o Pricing
o Purchase Orders
o Delivery Reports
o Picking Requests
o Goods receipt
o Goods Issue
o Material forecast
o EDI process
o Vendor maintenance

A detail minded focused self-accountable person with first class analytical decision skills and ability to work with own initiative as part of team and proven leadership skills involving development of team to achieve the objectives, an active listener dedicated to maintain high quality standards.


- Learned and performed the Implementation of complete process and management in SAP.
- Ensured a high satisfaction rating with the installed customer base by regular contact and anticipation ...of any problem.
- Gained great knowledge of oilfield equipments and components, as well as many drilling and ...service rig tools and applications.
- Developed and managed key customer accounts.
- Established communication with branches and departments internationally to source materials.
- Initiated the set-up and updating of reports to customers and management.
- Evaluation of document problems and resolutions for future reference.
- Ensured the targets were met and exceeded.
- Contributed in discussions of the Service and market feedback with management and sales team.
- Obtained exceptional grades in periodic assessment programs.
- Mastered the language of English, in addition to Hindi and Arabic.