geologist

to work in an environment that is challenging and to be able to contribute my technical know-how,as well as learn more and working with a team.

Current Position: Credit Control and Risk Management (Lagos). (March 2007 – Date)
Job Description:

Using Alcatel Version 1.7.4 (Mobile) and Subex Ranger™ UK Fraud Management System and CRM softwares:
• Dunning of postpaid Customers
• Credit limit changes based on approval
• Package modification and refund of Excess credit
• Generation of postpaid bills with evaluation
• Manage companies risk
• Generation of MIS Report to all units
• Online fraud detection
• Forensic fraud detection.
• Monitoring of daily Alarms on FMS
• Setting of triggers on FMS
• Investigation and escalation of fraud
• Weekly review of subscrbers on the network
• Validation of promotions



.


.



Previous Position: Activations Unit (Lagos). (July 2006 –Feb 2007)
Job Description:

• Activation of all Postpaid Packages
• Activation of all value added services such internet and MMS
• Provisioning of Blackberry
• Set Credit Limit for customers
• Package Migration ND Tarrif Changes
• Generation Of MIS Report for Total Daily activations
• Correlation Of Data With Total revenue Generated for the Company
• To drive sales volume in specialised Channels such as Financial Institutions, Oil & gas and Manufacturing Companies.

Previous Position: Customer Care representative (Lagos). (March 2005 – june.2006)
Job Description:

• Generating monthly Revenue Report for the Postpaid and Prepaid lines activated on the Program.
• Collation and Sorting of data obtained from these organizations into Directory
format for the Telephone Database Program.
• Postpaid and Prepaid line activation.
• Establishing and maintaining good corporate Subscriber’s relationship.

• Research and formulation of strategies to improve customers’ satisfaction and company revenue

Chevron Texaco Nigeria Limited Escravos ( Nov2003-Jan 2005)
Previous Position; Earth Scientist /Asset Management Team
• Seismic Interpretation and Petrophysics on deepwater and swamp areas for prolific zones
• Secondary Oil recovery from Swamp Field
• Analysis Of Well and Predictions for Target sands
• Structural and tectonics interpretations
• Work with field engineers to correlate system generated data to field data for accuracy
• Community Development and Conflict resolution Team with host communities.

EDUCATIONAL BACKGROUND
• Obafemi Awolowo University Ile-Ife 1997-2002
• Festac Grammar School Festac Town 1989-1994


ACADEMIC QUALIFICATIONS OBTAINED WITH DATES
B.Sc (Hons) 2nd Class Upper Division (Geology) 2002
West African School Certificate 1994
First School Leaving Certificate 1989

Health safety and Environment training
Oil and Gas Trainings
Customer Care Training and Telephony etiquette.
Marketing Excellence Skills
Risk Management Training
Product Appreciation Knowledge
Fraud Management Training
Monthly Fraud Meetings for GSM Operators in Nigeria

SPECIAL PERSONAL SKILLS AND POTENTIALS

• Diligent and self-motivated, with a strong determination to succeed.
• An ardent believer in teamwork, who is always willing to learn.
• Possessing excellent numerical skills and ability to work with minimum, or no
Supervision.
• Well versed in computer operation, especially in the usage of Microsoft
Word, Microsoft Excel, PowerPoint and other application software.