joe

Looking for a challenging opportunity in the area of Finance & Accountancy / HR Dept.

Customer Service Executive
Job Profile
Communicating courteously with customers by telephone, email and face to face by providing information, using the organization's services
Working in collaboration with the Operation, Sales and Accounts department for existing client accounts and new accounts signed.
Investigating and solving customer's problems, handling customer complaints and keeping accurate records of discussions/correspondence with customers.
Handling enquiries related to domestic and international deliveries and providing rates for a particular service. Attending to calls for pickup of shipments and arranging for the service with the operations department. Tracking of domestic and international shipments and updating the delivery status in the E-Courier system..
Obtaining better addresses for shipments attempted for delivery. Updating of customer database with address obtained or any change in data. Providing customer with updates on delivery status of shipments and report generation.
Sept 2005 ¡V Aug 2006 Al Jahra Agricultural Products Equipments and Supplies Co. Kuwait
Assistant Accountant cum Secretary
Job Profile
Maintaining the General Ledger.Processing financial transactions with proper documentation and support.Controlling General & Administration invoices and following up the payment and authorization process.Monitoring the attendance register and preparing of pay roll.Controlling cash reimbursements for payment of expenditure (employee expenses) in accordance with company policies and procedures.Preparing, controlling and issuing ancillary cost invoices to affiliated companies and third parties and preparing related monthly accruals.Managing the Fixed Assets Register.Monitoring outstanding balances for invoices.Handling of day to day administrative duties (drafting memos, organizing staff schedule and appointments, arranging for visas for business clients from respective embassies.Maintaining the filing section.Self Correspondence.
Job Profile

2008 M.G. University Kuwait
„X Masters in Business Administration.
(Finance with HR) - Awaiting results.
2006 M.G. University India

„X Bachelor of Commerce with Computer Applications.

Skills
„X Flexible and hard working with an ability to work under pressure and maintain professionalism at all times.
„X Proficient in the use of Microsoft Office (MS-Word, MS-Excel, MS-PowerPoint and MS-Outlook).
„X Highly focused and results oriented in supporting complex, deadline-driven operations
„X Persistent knowledge in technical handling of routine operational machines such photocopies, scanner, fax etc.