Abdul Razzak

To work in a competitive environment where I can work in a closely-knit team of co-operating,considerate,caring professionals & can explore my capabilities in the areas of Operations Management and to become an active part of reputed organization

RESPONSIBILITY INCLUDES:
Provides supervision and direction to subordinate staff and coordinates work flow within the major work unit, including distributing work, disseminating information, assigning staff to cover for absences, providing technical assistance, answering questions and resolving problems within the work unit supervised.
Supervises the development and implementation of training programs within the work unit supervised.
Serves as a liaison between the work unit and other offices for the distribution and collection of information and to resolve operational issues.
Provides customer service to customers U.S. Army and the general public.
Serves as a point of contact for information concerning Operational work which processed within the major work unit who is capable of responding to any inquiry within established guidelines. May use specialized communication skills in performing these duties.
Develops and implements new procedures and responds to changes in administrative policies.
Trains staff in the use of automated systems and report processing software, functions, trouble shoots problems and attends meetings.

Primary Responsibilities
Work with Line Manager to define requirements for operations and ensure that the implementation of new strategies and initiatives to effectively meet or exceed these requirements as well as customer expectations.
Oversee daily transition to the destination point.
Ensure safe work environment for all employees.
Responsible for exceeding customer metrics (Quality and responsiveness).
Provide accurate, responsive customer service to Nature of Works.
Maintains archives of Operational Documents.
Coordinate convoy staging in accordance with timelines set.
Escalate on site constraints to the Line Manager Pre empting mission.

Position-specific Responsibilities
Maintain data integrity and accuracy in Adage. Troubleshoot issues and implement corrective actions.
Generate proactive solutions and continuous improvement suggestions to Nature Works to drive increased operational efficiency and to the entire supply chain.
Implement Lean manufacturing and distribution techniques and foster a culture of continuous improvement on the floor.
Maintain metrics, reports, process documentation, customer service logs, and records as required.

Bachelor of Science
Osmania university,
Hyderabad, India.

M.C.S.E.(Microsoft Certified System Engineer)
Computer Hardware Engineer.
Ms-office.