Egypt Zones accountACCOUNT

I.T technical support


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Education: 3
Experience: 12 years
Relocation: Yes - Internationally

Industry Experience
5 years Field Service Technician
2 years Information Systems/Technology
1 years Information Systems/Technology

Career Objective

is to give priority work for the user and problem of their computer by phone and remoting access or by visiting the site of the user.

Professional Experience

I do hardware trouble shooting of computer and server also the wireless internet.I been assigned in helpdesk in aramco and closing the remedy ticket in our basket,also I assigned in checmical plant (Sabic) in MIS dept.we fixed the problem by remoting the user using IP add and by phone also visiting the user if hardware problem.The important is to give priority to the user and patience must be apply in this kind of work.

Eductation

I finish my 2yrs course in college of Guzman Institute of Elec. major Elec.Comp.Tech.I have a college level in Buss.Admin under grad course in university of the east.

Certification

My certificate in dell comp.online certificate achievement. DCSE certificate on 2001 and 2002 taking the desktop and laptop certificate.

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