Customer Service

To be an irreplaceable employee in a fast growing industry with opportunities for growth.

CAREER EXPERIENCE

§ Ghana Audit Service, Accra November 2007 – July 2008
National Service Personnel
ü Handled basic secretarial duties
ü Summary of reports for presentation
ü Distribution of letters to auditees
ü Drafting of reports
ü A performance auditor into the construction and maintenance of feeder roads in Ghana.


§ International logistics Limited July – September, 2007
Marketing Officer
ü Creation of awareness for the sale of portable DVD Players and Sony 21 inch CTR Flat screen TV sets.
ü Liaison between management and clients
ü Customer service relations



§ Unilever Ghana Limited June – August, 2006
ü Brands promotion (OMO)
ü Interaction with customers and distributors


§ Rapid Tutorial College June – August 2005
ü Typing of examination questions
ü Organizing trips and “get-togethers”
ü Social studies tutor
ü Day to day effective administration of the school


§ Electoral Commission, Ghana July, 2004
ü Registration officer for the 2004 presidential and parliamentary elections


§ Old Lashibi JSS, Lashibi, Tema June – August 2004
ü English and Ga teacher
ü An internal examiner

EDUCATIONAL BACKGROUND

Ø University Of Ghana,Legon August 2003 – May 2007
Bachelor of Arts (Sociology and Political Science)
Ø Accra Girls’ Secondary School September 2000 – June 2002
Senior Secondary School Certificate (Government, History, Literature & Ga)

Ø Sakumono School Complex, Sakumono 1997 - 1999
Basic Education certificate

TRAINING

§ Statistical Package For Social Sciences (SPSS)
§ Computer Literacy (Microsoft word, excel & powerpoint)
§ Basic modules of performance auditing
§ Advanced training in performance auditing

PERSONAL PROFILE

· Highly efficient and result-oriented
· Fast leaner and very reliable
· Excellent in organizational and analytical skills
· Takes initiative and responsible
· Ability to handle multiple tasks efficiently
· Able to work under intense pressure to meet deadlines with little or no supervision
· Susceptible to change, a visionary and proactive
· Value-driven, very loyal and loves to work
· Extremely hardworking, energetic and disciplined
· Problem solving skills and good human relations
· Confidential and very receptive


INTERESTS AND HOBBIES

Delving into new challenges, adventurous, cooking, reading, writing, singing, listening to soul inspiring and soothing music, organizing programmes or events and offering genuine assistance.