Customer Support
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Education: 4
Experience: 2 years
Relocation: Yes - Domestically
Career Objective
Handling customer calls and adminstration tasks
Professional Experience
Worked as a transcriber at Nielsen Co. for Market research from 2/2007 to 6/2007. Used to transcribe tapes from Arabic into English.
Working at Raya Contact Center from 6/2007 till present as customer support specialist in many projects. Now I work in Dell OpenManage North America, Europe, Middle East and Africa project. I handle calls of customers who have any inquiry concerning their OpenManage Services.
Eductation
- I Joined East language School in Zamalek. Then Zohour El- Yasmine School in Maadi where I was graduated.
- I joined Faculty of Al- Alsun. Department of English. I was graduated in 2006 with pass degree.
Additional Information
My Aunt Enas Ali Hasan works for GUPCO.
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