system/ database administrator
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Education: 2
Experience: 4 years
Relocation: Yes - Domestically
Career Objective
To be part of resourceful and dedicated team committed to the development of an organization and reward hard work; above all, to be in the atmosphere spurred by the desire to excel
Professional Experience
In-house training of Antivirus Attack on a system
In-house training of CDMA1X configuration.
In house training on Unicorn Application and Interconnect Billing System.
Eductation
Lagos state University Bsc in Computer Science In view
2001-2003 Bayelsa State College of Art and Science Agudama Epie Bayelsa State OND in Computer Science
1993-1999 Immaculate Heart Comp. High School Maryland Senior secondary Leaving Certificate
Certification
Bsc in computer science inveiw
ND in computer sceience
Additional Information
2005-till date Intercellular Nigeria plc 2 Amodu ojikutu street off Saka Tinubu Victoria Island (Billing and Customer Account Department)
REPORTS GENERATION
Generation of Script To Correct Billing anomaly on telephone packages
Generation of weekly Reports for Revenue Analysis.
Generation Weekly Reports for controls and Database checks
Generation of Daily Adjustment Report
SYSTEM ADMINISTRATION
Managing of Medusa (Mediation Server)
Managing of Voice Mail Application Server
Managing of Interactive Voice Response Payment System (IVR)
Monitoring of Rater (Rating node and Rating controller)
Monitoring of Unicorn Manager
Installation of Unicorn Application, 1X Application, Customer Complaint system, Card information application.
Perform Daily Backup Database
Troubleshooting Application errors
HELP DESK SUPPORT
Resolving User Problem Troubleshooting Service activation errors
Attend to customer complaints and resolving their problems, escalate if not resolve.
Check of Card Information and Internet Subscription
SYSTEM SUPPORT
Daily Processing of Rawcdr for Interconnect reconciliation with other PTOS
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