Egypt Zones accountACCOUNT

system/ database administrator


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Education: 2
Experience: 4 years
Relocation: Yes - Domestically

Industry Experience
4 years Information Systems/Technology
0 years

Career Objective

To be part of resourceful and dedicated team committed to the development of an organization and reward hard work; above all, to be in the atmosphere spurred by the desire to excel

Professional Experience

In-house training of Antivirus Attack on a system
In-house training of CDMA1X configuration.
In house training on Unicorn Application and Interconnect Billing System.


Eductation

Lagos state University Bsc in Computer Science In view
2001-2003 Bayelsa State College of Art and Science Agudama Epie Bayelsa State OND in Computer Science
1993-1999 Immaculate Heart Comp. High School Maryland Senior secondary Leaving Certificate

Certification

Bsc in computer science inveiw
ND in computer sceience

Additional Information

 2005-till date Intercellular Nigeria plc 2 Amodu ojikutu street off Saka Tinubu Victoria Island (Billing and Customer Account Department)
REPORTS GENERATION
• Generation of Script To Correct Billing anomaly on telephone packages
• Generation of weekly Reports for Revenue Analysis.
• Generation Weekly Reports for controls and Database checks
• Generation of Daily Adjustment Report
SYSTEM ADMINISTRATION
• Managing of Medusa (Mediation Server)
• Managing of Voice Mail Application Server
• Managing of Interactive Voice Response Payment System (IVR)
• Monitoring of Rater (Rating node and Rating controller)
• Monitoring of Unicorn Manager
• Installation of Unicorn Application, 1X Application, Customer Complaint system, Card information application.
• Perform Daily Backup Database
• Troubleshooting Application errors

HELP DESK SUPPORT
• Resolving User Problem Troubleshooting Service activation errors
• Attend to customer complaints and resolving their problems, escalate if not resolve.
• Check of Card Information and Internet Subscription

SYSTEM SUPPORT
• Daily Processing of Rawcdr for Interconnect reconciliation with other PTO’S


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