Assistant Manager, Management Information Systems

My main objective is to apply my knowledge and experience in MI Reporting, analytics in the oil industry.

Assistant Manager- Management Information Systems Nov 2006- present
HSBC Electronic Data Processing Philippines, Inc.

• Produces and maintains high quality, accurate Management Information (MI).
• Assess, review, redesign and improve current and existing business processes to help managers plan and direct business and organizational operations.
• Gathers data as requested and transforms data into information useful in the support of decision making.
• Liaise with other departments to gather information and to provide necessary support to the team.
• Maintain effective communication with each member of the team and ensure that all relevant information is shared.

Process Executive July 2005- Nov 2006
HSBC Electronic Data Processing Philippines, Inc.
HBIO Cards Care

• Responsible for providing extraordinary service through phone interactions with customers, focusing on resolving their requests with an efficient, accurate, professional and courteous manner to create customer loyalty.
• Generate relationships that lead to sales through conversations with cardmembers, incorporating needs analysis, building rapport, offering advice and overcoming objections.

On-the-job trainee April 2004- June 2004
Panasonic Manufacturing Corporation

• Assisted the senior management in the MEPCO Productivity Improvement Project
• Conducted time and motion study, methods engineering and operation analysis in identifying non-value adding activities in the shop floor

BS Industrial Engineering 2000-2005
University of the Philippines, Los Baños
GPA: 1.9175


BA Communication Arts 1999-2000
University Of the Philippines, Los Banos

RESEARCHES/WRITTEN STUDIES CONDUCTED

Productivity Improvement at Panasonic Manufacturing Corporation-Washing Machine Department
A Practicum Report (2005)

Feasibility Study on the Installation of a Large Generator System at the College of Engineering and Agro-Industrial Technology, UPLB
A Feasibility Study (2004)

Analysis on the Quality Control of Moriroku Philippines, Inc.
A Case Study (2003)

Switchgear Manufacture: A Time and Motion Analysis (conducted at Total Powerbox Solution, Inc.)
A Case Study (2002)



SEMINARS/CONFERENCES ATTENDED

Yellowbelt Training, HSBC Electronic Data Processing Philippines, Inc. (September 2007)

1st Philippine Institute of Industrial Engineers Student Congress and the 16th Inter-University IE Quiz Contest (February 2004), Participant and Contestant

Philippine Ergonomics Society Launching and Conference (November 2003), Participant