IT Helpdesk/Technical Support
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Education: 4
Experience: 5 years
Relocation: Yes - Internationally
Career Objective
To help clients in troubleshooting PC Hardware, Software and Networking issues.
Professional Experience
With 5 years of total working experience. Experienced and knowledgeable Information Technology Professional seeking to contribute training and acquired skills within a Technical Support and/or Help Desk role. Work well independently, or in a group setting providing all facets of computer support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities.
Eductation
Pamantasan ng Lungsod ng Maynila
Bachelor of Science in Information Technology
June, 1999 - April, 2003
Certification
Dell Certified System Expert
Certified Customer Service Agent
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