Infrastrucure Analayst,System Engineer
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Education: 4
Experience: 6 years
Relocation: Yes - Internationally
Career Objective
Having 5+ years of experience in Windows System & Network Administration and overall 6years experience in the IT field. Able to manage, administer Windows infrastructure and application sides as well as network side and Able to handle
Professional Experience
Roles & Responsibilities:
Provides helpdesk support to users of Microsoft Office 2003, Office xp
Troubleshooting of various problems of OS and applications
Handled clients with the OS: Windows Vista, Windows XP professional and Windows 2000 Professional
Domain connectivity of clients and log on issues
E-mail, internet and intranet issues
Virus, spyware, adware and Trojan and Godzilla removal operation
Fixing issues in antivirus and anti spy applications
Upgrading of RAM and Hard disk for desktop and Laptop
Data recovery from crashed hard disk
User friendly support
Deployment of new pcs and PC replacement along with data and application migration
Receiving PCs & other equipments from vendor
VPN client configuration(Cisco)
User account unlock and reset password
E-mail Outlook configuration (Exchange and pop3)
Network printer and fax machine Installation & configuration
SAP client installation
Projector, voice and video conference machine setup for meeting
Network scanner and network folder setup
IT Infrastructure Library (ITIL) system
HOST file updates
Taking Inventory report of hardwares
Client side application software connectivity issues
Maintained Windows 2000/2003 Server and Clients of Windows xp, Windows 2000 professional clients and active directory setup.
Network Design and maintenance.
Installation & Maintenance of DNS, DHCP& WINS Servers.
Network wireless Printer installation.
Group Policy Implementation and maintenance, User and computer access policy setup
Usual Administrator works such us Creating User Names, User rights modification, Folder permissions, password locking, file sharing etc.
Maintaining Servers and scheduling daily backup/Restore operations on Windows 2000, 2003 Server (Using VERITAS) and assisting users to solve their day-to-day PC related problems.
Creating Mail Boxes for all users using Microsoft Exchange client, Outlook 2003, maintaining them, creates different profiles.
Wireless network configuration.
ADSL Router, Gateway, Access point Configuration.
ISA Server and firewall Configuration.
Corporate Anti-virus Installation (Trend Micro Scan, Symantec).
Routing and Remote access server configuration
VPN setup (global and site to site) using sonic wall device.
Eductation
Bachelor of Engineering in Electronics and Communication. (B.E)
Duration: 1995 1999
Bharathidasan University, MADRAS, INDIA.
Professional Training:
Microsoft Certified System Administrator
Cisco Certified Network Associate (CCNA)
Technical papers (exam passed)
70 216 : Network Infrastructure.
70 218 : Managing Microsoft windows 2000 Network Environment.
70 210 : Windows 2000 Professional.
References
640 607: Cisco Certified Network Associate
Certification
Technical papers (exam passed)
70 216 : Network Infrastructure.
70 218 : Managing Microsoft windows 2000 Network Environment.
70 210 : Windows 2000 Professional.
References
640 607: Cisco Certified Network Associate
Additional Information
Personal Details
Date of Birth : 18-06-1978
Passport No : B 5609776
Language : English, Tamil, Malayalam and Hindi
Marital Status : Married
Contact details
Jonny w Abraham
Support Engineer
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