Marketing, Sales, Customer Relations - Manager

A business professional with experience of more than 7 years in marketing domain. Proven track record in Sales & Marketing, Customer Relations & Dealer Development and Cross Functional Supervision.

Manager Sales & Marketing
Gigi Industries Pvt. Ltd.
Responsibilities:
Explore new clients
Manage current clients and resolve problems
Lead and train team of sales executives
Preparation of sale proposals
Coordinate with Manager Production to ensure smooth deliveries
Prepare and implement Marketing plan
Ensure timely payments from clients
Lead project of preparing company’s website


Assistant Manager - Customer Relations & Dealer Development
Dewan Mushtaq Group - Mitsubishi & Hyundai
Responsibilities:
Resolve customer complaints relating to 3S (Sales, Service, Spares)
Supervising Customer Relations Officers at Dealerships Nationwide
Conducting research & survey (HGSI, HDEP) with SMAR International
Conducting customer relations training and examinations
Development of Dealerships in accordance to Corporate Identity
Resolve Dealership matters
Coordinate with Legal department for legal issues


Corporate Sales Executive
Kartrak Pvt. Ltd.
Responsibilities:
Acquire new corporate accounts
Maintain existing corporate accounts
Preparation of proposals
Resolve complaints
Train sales team


Assistant to Technical Manager – Tajima Department
Almurtaza Machinery Co. Pvt. Ltd.
Responsibilities:
Counter Sales
Resolve customer complaints
Handle technical claims
Manage claim parts inventory
Negotiations with Principals for Sales & Technical matters (Japan, Singapore)
Correspondence with branches for Sales & Technical matters.
Assist in conducting exhibitions (IGATEX, Textile Asia)
Lead project of networking Tajima machines

Masters Of Business Administration from Hamdard University Karachi in Marketing.