Technical Service Engineer
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Education: 4
Experience: 10 years
Relocation: Yes - Internationally
Career Objective
ENGINEER
Professional Experience
April 2008 present LE CHAMP (S.E.A) PTE LTD
Senior Sales & Application Engineer
To meet sales targets set by the company and assist Sales manager to achieve companys objective
Promote and sell the companys products to existing and new customers
Continously identify, develop and explore new business opportunities with all customers to achieve continous growth
Establish new customer base in the region
To carry out service job assigned by superior
November 2003 April 2008 PT. SERVIAM ABADIMURNI STS Korea
Service Engineer
Keep good relationship with customer after sales to achieve customer satisfaction with good service
Responsible to technical issued for Samsung SMT Machine on customer
Responsible to installation new Samsung SMT machine on customer until machine running properly
Conduct local training of Samsung SMT Machine for new costumer
Monitor and follow up machine condition on customer
Perform machine trouble shooting and prepare service report to customer about machine problem
Support customer to improve machine efficiency
Arrange the customer visiting to keep good relationship
Ensure the customer that Samsung machines is the best of SMT machine
Perform presentation for all information about Samsung SMT Machine in potensial customer
December 2000 October 2003 PT Teac Electronics Indonesia , Batam
Technical Support Engineer
Reporting to Executive for technical issued in SMT lines
Coordinate all technicians in team to solve problem technical issued in 16 lines SMT KME machine
Organize group of technicians carry out machine maintenance
Create data for new model refer to BOM (Bill Of Material), Drawing, and CAD data.
Recommend and control machine spare parts inventory to ensure their availability at minimum cost to support the production assembly machine and equipments
Monitor maintenance and improve machine up time and efficiency
Ensure proper housekeeping and adhere to safety regulations in all jobs
Review and verify all document/checklist used under technical support section
October 1998 December 2000 PT. Teac Electronics Indonesia, Batam
Technician
Reporting to Engineer for technical issued in SMT lines in charges
Eductation
2001 2003 Perguruan Tinggi Batam, Degree in Industrial Engineering
1995 1998 Politeknik Universitas Indonesia, Diploma in Electrical Engineering
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