Egypt Zones accountACCOUNT

IT / Network Support


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Education: 4
Experience: 10 years
Relocation: Yes - Internationally

Industry Experience
3 years Information Systems/Technology
3 years Systems Engineer
3 years Technical Service Engineer

Career Objective

Seeking career in the reputed Organization having an environment that encourages continuous learning and provide exposure to new technologies so as to achieve professional and personal growth along with the Organization

Professional Experience

? A Technical professional, Qualified with multiple certifications (Linux Hardware & Network Engineer) with over 9 years of experience in System support, Computer Technology, and managing network platform both (English & Arabic) environments.
? Comprehensive understanding of administration concepts pertaining to WAN and LAN, and Wireless Network, Windows 2008/2003 Servers and Linux Servers
? Installation and Maintenance in Windows 2008/2003 ( Terminals, Application, File , Hyper V, Active Directory, Domain Controller, Group Policies, DNS, DHCP, mail ) Servers
? Installation and Maintenance Linux ( DHCP, DNS, Firewall, SAMBA, Network File Server
? Technical expertise in Cisco Router, Switch, CCTV, CMTS , DSL, T1/T3, Remote Access
? Fiber splicing and termination, testing the fiber with different modern tools
? Sound knowledge in RF Network ( Amplifiers, Node’s, Coaxial Cable’s )

Eductation

• B.E. (Bachelor of Computer science) From Bangalore University, Bangalore.
• Computer Hardware & Network Certificate
• Linux Certificate

Certification

• Computer Hardware & Network Certificate
• Linux Certificate

Additional Information

o Well versed with installing, maintaining/configuring WAN, LAN & Wireless networks & equipments ( Cisco Router, Switch, CCTV, CMTS, Peplink , Linux DNS & DHCP, Proxy, Mail and Application Support.

o Pivotal in mapping client’s requirements and providing customized solutions, as well as extending high-end technical support on various Servers.

o Possess excellent interpersonal & communication skills with proficiency at grasping new technical concepts quickly & utilizing the same in a productive manner.

o Knowledge of highly successful ITIL approach for managing IT Services within an organization

o Fiber splicing and termination, testing the fiber with different modern tools

o Extensive experience of effectively working with tools like E-HELPLINE (Wipro’s call logging tool for logging tickets)

o Can work under pressure and willing to learn about new technologies.

o Sound knowledge in CCTV, CMTS and in RF Network ( Amplifiers, Node’s, Coaxial Cable’s )

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