Egypt Zones accountACCOUNT

hala mokhtar galal


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Education: 4
Experience: 1 years
Relocation: No

Industry Experience
1 years Customer Service

Career Objective

I would love the opportunity to work as part of the team in a potential and reliable Organization and bring with me a fresh pair of eyes, a different perspective and new ideas.

Professional Experience

 Currently Working at:

DHL Express from June 2007 till now

Job Describtion: Service Point Advisor
1-Front line: - Meeting Walking in customers.
- Handling Inbound & Outbound shipments.
- Handling cash flow.
- Promoting DHL products.
2-Back line - Handling IMPEX files (Import Express Shipment files)
- Customs Tracing .




 Summer Internships:

• 15 July till 15 June 2004
Western Desert Operating Petroleum Company.(WEPCO)
• 5 June till 7 July 2005
Arab African International Bank.(AAIB)
.

Eductation

College: Faculty of Commerce –English section-2006, Alexandria University
Major: Economics.
High school: Kawmeyia Girls College (K.G.C.)

Certification

- Certificate in International Computer Driving License ( ICDL)
Including: Power Point, Excel, Word, Access, IT, Windows, Internet
-Certificate in (Customer care and satisfaction).
By Logic Management Consulting.
-certificate in (Attitudes that empower maximizing employee contributions in the workplace)
By International Marketing & Management Institute


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