System Engineer

I like to join your IT Department and be one of your IT team work, as my experience and studies will help me to improve my career with you.

„X Technical Consultant at i-Technosoft corporate (UAE) from 1/2008 and still
Job description: responsible for help i-Technosoft's support of the channel, the inside sales team as well as the entire customer base interested in the i-Technosoft suite of software solutions. Provide high-level technical consultancy to i-Technosoft's Clients/Resellers such as product configuration and training, transferring knowledge of the current and new products across to channel and customers, product demonstrations and webinars.
„X System & technical engineer at ELAN for networks (EGYPT) from 3/2007 to 1/2008
Job description: responsible for the company network server and the technical support inside the company, establishing networks outdoors for customers ,receiving technical calls from the customers and support them with a detailed account of the technical problem and its solution.
„X System & technical engineer at El Helal group (EGYPT) from 5/2004 to 1/2007
Job description: responsible for the company network server and the network support inside the company, provide the employees with the technical issue, upgrade network, and buy the new equipment.
„X Call center at Ali Baba Resort (EGYPT) from 1/2003 to 6/2003
Job description: receiving calls from resort guests who may face any problem in order to solve.
„X Customer service representative at image limousine (EGYPT) from 6/1999 to 9/2001
Job description:"summer training" responsible for delivering cars for customers along with settling the rent contracts and, levying the rent.

Qualification: B.A of Arts.
Qualified from: Faculty of Arts, Monoufia University.
Date of qualifying: 2002.

IT management and Systems Administration Scholarship
At
Orascom Technology System (S.A.E)
(2003 ¡V 2004)

„X MCSA
„X MCP
„X ICDL