• seeking for a challenging and rewarding career, where i can make a significant contribution to the organization with the skills, i have acquired.
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Education: 3
Experience: 4 years
Relocation: Yes - Internationally
Career Objective
handling of customer complaints, clarifications etc., with proper coordination and follow-up to ensure that the problems are resolved
Professional Experience
having well knowledge about the check-in procedure.
maintain and sorting of all the baggage of the passenger as a b.m.a staff as well as a ramp staff.
working at the ticketing counter as well as the inquiry counter, having a good knowledge about the reservation system.
handling of customer complaints, clarifications etc., with proper coordination and follow-up to ensure that the problems are resolved.
regular follow up with customer for taking feedback , develop excellent rapport with the same and ensure customer loyalty and retention.
Eductation
completed a degree in bachelor in commerce from all india commercial university.
completed a diploma in aviation,hospitality and travel & tourism management from frankfinn insitute.
completed acomputerised reservation system in galelio.
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