Egypt Zones accountACCOUNT

Human Resources


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Education: 2
Experience: 8 years
Relocation: Yes - Internationally

Industry Experience
0 years Customer Service

Career Objective

An administrative professional recognized for taking a leadership role in support of the unit. Used technical and interpersonal skills to enhance organizational efficiencies and operations.

Professional Experience

Department of Homeland Security (TSA), Miami, FL 11/2007 ~ Present
Transportation Security Officer
Provides front-line security and protection to air travelers, airports, and airplanes. Responsible for identifying dangerous or prohibited objects in baggage and on passengers, and prevent these objects from being transported onto aircrafts in a professional and timely manner.


Whispering Pines School, Miramar, FL 10/2007 ~ 11/2007
Administrative Clerk II
Personnel duties for the guidance office, ESE, and answered phone calls in the front office. Reviewed a variety of documents and determines methods for processing, such as, student records, rosters, personnel documents, and processes by use of manual or automated methods. Inputted and verified data into the computer system to create or update records and establishes databases for a variety of student, school, federal, and state data. Answered the telephone, routes calls, provides public with general information regarding the school, and responded to general requests. Categorizes and maintains a manual and/or computerized filing system, enters data; cross-indexes and files documents and books alphabetically, numerically, or by other designated classification. Writes memos or compiles information for reports; prepares charts, tables, or spreadsheets from general specifications to present information in an easy to read format. Scheduled and maintained coordination of parent conferences of for updates on students. Types from copy or rough draft form, letters, departmental reports, and other materials requiring independent action and discretion in handling problems. Operated computer as a tool to facilitate job duties. Performed data processing functions, utilizing a computer terminal as a facilitator to perform required duties. Performed other duties as required.

U.S. Army, Miami, FL 11/1999 ~ 11/2005
Assistant Senior Personnel Sergeant
Managed personnel actions, evaluations, and awards for six companies. Selected to train and
educate the unit on drug and alcohol prevention. Ensured my entire section received all First
time GOs on Common Task Testing. Selected and trained as the unit's consideration for others
representative, ensuring personnel received their training.

Eductation

University of Phoenix, Miami, FL 05/present
B.S., Business Administration

University of Maryland University College, Grafenwoehr, Germany 05/2003
Some College Coursework Completed
16 Semester Hours

Miami-Dade Community College, Miami, FL 07/1999
Some College Coursework Completed
48 Semester Hours
A member of the Phi Theta Kappa International and Honor Society Program

Miami Carol City Senior High School, Miami, FL 06/1997
H.S.
Graduated with the Dual Enrollment Program for Criminal Justice
A member of the National Honor Society Program, Future Business Leaders of America and
the Who's Who Program

Additional Information

• Supervisor Development Courses, Manager Development Courses, Support Operations Phase I
• Workplace Harassment, Internet Security Courses (an overview, cryptography, public key
infrastructure, secure communications, secure web commerce, internet site security, firewall
principles, and multier virus protection)
• Excel, Access, Power Point, Outlook, Word Processing

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