Systems Administrator

To provide 100% uptime of network resources

IT professional with multiple certifications offering 10 years of hands–on experience

administering and managing mission-critical IT infrastructures. Valuable depth of

knowledge resolving wide range of system issues and providing hardware/software

support including upgrades, migrations, help desk management, user training, disaster

recovery, long range planning, Active Directory administration, and network security.

Recognized ability to leverage technology to develop solutions that increase

performance of IT, improve efficiencies, and drive customer satisfaction.

* Skilled in troubleshooting and identifying procedures to ensure stable and efficient

systems to keep an organization running smoothly and profitably.
* Organized take-charge professional, exceptional follow-through abilities, sees

projects to successful conclusion.
* Effective interpersonal skills; work well with people at all levels of an

organization and of various cultures. Equally capable working independently.
* Maintain current knowledge of technology developments to plan for upgrades and make

business decisions.
* Versatile individual with disciplined work ethic; driven to meet or exceed

expectations.


TECHNICAL EXPERTISE
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CERTIFICATIONS & EDUCATION:
MCSE Windows NT, Microsoft Certified Systems Engineer 1998
MCSE Windows 2000, Microsoft Certified Systems Engineer 2002
MCSE Windows 2003, Microsoft Certified Systems Engineer 2004
A+ Certified, CompTIA 2003
AS, Drafting & Design, DAYTONA BEACH COMMUNITY COLLEGE, Daytona Beach, FL 1989

OPERATING SYSTEMS:
Windows XP, 2000, 2003

SOFTWARE:
Office 2003 Pro; Word, Access, PowerPoint, Excel, Outlook; Microsoft Dynamics; SQL

Server; Exchange Server, Backup Exec

PROTOCOLS:
TCP, DNS, WINS, DHCP

HARDWARE:
Dell Servers, Ricoh and HP printers, Spectra Logic autoloader

A.S./Drafting and design; Daytona Beach Community College

MCSE