IT Engineer/Administrator/Analyst/Specialist/System & Network Engineer
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Education: 5
Experience: 10 years
Relocation: Yes - Domestically
Career Objective
An information technology professional with nine plus years of experience in design, implementation and management of Enterprise network in Multinational companies. Seeking a position to implement my knowledge, acquired experience, skill& creativity.
Professional Experience
Designation: Information Technology Specialist
Job Responsibilities
Maintain the availability of the WAN and LAN resources in a multi-domain Microsoft 2003 Server Active Directory environment.
Implementing and configuration of SQL Database and Reporting server.
Administration and maintaining Microsoft Exchange Server (2003) and user accounts.
Installation and configuration of security devices and applications (sonic wall firewall, Symantec Enterprise solutions).
Managed systems integration for the projects of hospital information systems.
Implementation of Web application for customer support divisions.
Responsibility to ensure technical support (pre-sales / post sales) for the represented products and provide training to the resellers technical team.
Research/testing of application solutions before deployment for clients (like Customer interactive solutions, Helpdesk application etc).
Managing all technical components throughout the project life cycle including resources, schedule and delivery.
Implemented service level management for customer to ensure the quality IT service.
Produced system/network documentation/SLA and IT Policies.
AL-FUTTAIM Group November 2005 January 2008
Designation: IT Engineer
Job Responsibilities
Managed 600 users and support datacenter operation of corporate.
Administered Microsoft Windows Servers (Active Directory), Microsoft Workstations.
Provided operating systems rollouts/installs, special project implementations, and Level 3 support for mission-critical servers.
Maintained and applied security and operating system patches and enhancements on servers and pcs.
Implemented and administrated server consolidation program through use of VMware server.
Ensured that the network infrastructure is up and running.
Image and prepared standard build for server/pc and laptops for deployment to the end-users.
Analyzed system logs and identified potential issues with computer systems.
Maintained system backups and performed system/file restorations on Windows systems.
Coordinated with committees detailing enhancement specifications.
Implementation of IT infrastructure to the new office locations.
Maintained inventory of IT assets.
Eductation
MCA
B Sc IT
Diploma-Electronics& Telecommunication Engineering
Certification
Certification in Networking, (United Technologies)
Cisco Certified Network Associate (CCNA)
Microsoft certified Professional (MCP)
MCITP Server and Database Administrator
Red Hat Linux (Red Hat Course completed)
HIPPA (corporate certificate)
ITIL V2 (corporate training)
Data center Operations (Data center University from APC)
Project Management Professional (PMP)
Additional Information
TECHNICAL PROFICIENCIES
LAN hardware/software administration, design, installation and configuration.
MS Windows 2003/2000/NT4 Server, Exchange Server, IIS Server administration, Active Directory, Group policy.
MS Windows XP/2000/NT/9X desktop/workstation operating systems
MS Office 2007/2003/XP/2000/97, Access 2003/XP/2000/97, Outlook 2003/XP/2000/98, MSVisio, MS Project.
Symantec Antivirus Corporate Edition and McAfee Virus Scan Enterprise.
Symantec Ghost imaging software
Help Desk / end-user LAN/Hardware/Software support
VPN based mobile/remote computing solutions, PC Anywhere, Dame Ware, Team viewer and Log-me In.
Monitoring solutions MRTG.
TCP/IP Ethernet Networking, FDDI,DHCP and static IP addressing, Wireless Networking.
VMware Infrastructure and Clustering Solution.
Cisco routers/switches (1700, 2600, 2800/2900, 3500), Alcatel Switches.
NT Backup, Double take backup software.
Windows scripting, Limited C++ and Java.
System Documentation, Inventory and policy creation
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