Office manager

Office manager Senior Administration Officer IT Officer HR Officer

Nile Telecom Company: from 1st Feb 2003 till now
NTC is a major Egyptian telecommunications company serving in the public payphones ( Ringo™ ) NTC cover all Egyptian cities with approximately 660 employers, our office responsible of maintenance in four cities (Portsaeed - Ismailia – Suez – North Sina)
Job Title: Administration Officer.
Reporting to: Operation and maintenance manager.
Essential Duties and Responsibilities include but are not limited to the following:
• Processes all incoming and outgoing mail about maintenance progress and teamwork, composes responses, verifies outgoing mail for accuracy and completeness.
• Follow up cabinet's preventive maintenance and cleaning process.
• Manage spare parts store, determining and requesting our needs, record our movement, consumption average, and prepares year-end inventory sheets.
• Renew office contract and prepare moving process to another location if needed.
• Office supplies ordering, office budget and office security.
• Dealing with low level employee (workers and technicians).
• HR work (update personal files, attendance, medical care program).
• Data Backup and document control.
• Receive our customer requests & complain in the region and forward it's real case to head office.
• Start from 5/2006 - 8/2007 Responsibility of our Customer Card Store which uses in our public cabinet.
• Help in software installation and hardware maintenance under IT. Dep. Control.

Nile Center for Information: From march/2002 to Jan/2003
Governmental center
Job Title: trainer
My Duties:
Responsible of the center network, I started in it teaching Microsoft Office®, Internet Fundamentals and building web sites courses.
At the same period I worked (Part time) in El OSRAA Club also as the same job.

Egyptian Business Establishment: From 28th Feb.1999 to 1st Sep 2001
A dealer of copier machine (RICOH™ copier) and media show, our work was in 7 cities (Portsaeed - Ismailia – Suez – North & south Sina – Sharkeaa – 10th of ramadan)

Job Title: Sales man
My Duties:
Sales our products, this job is the first professional work about me which give me a very good experience with Egypt Market, Customers and ability in contact a different community.

Egypt - Helwan University 1994-1998
Bachelor of commerce – Accounting - Grade Pass

MCSA :- from 4-Oct-2007 to 4-1-2008
SCOPE Center: Maade- Cairo –Egypt:- July, 2004(3 Days)
Time Management, Communication & Presentation Skills Course by MR. YEHIA DARWISH

Social Club: Governmental center:- from 8th July.2002 to 19th July.2002
PhotoShop Course

A CIW course:- From 9/9/2001 to 7/3/2002 (six month’s)
A course under the supervision of IBM Company with Ministry of Communication and Information Technology, at the end of the course I obtained this Certifications:
1. CIW-CERTIFICATION 410: which certify me as Certified Internet and Web Developing.
2. CIW-CERTIFICATION 425: which certify me as Professional E-Commerce Designer.
3. IBM® CERTIFICATION: IT Professional Training Program – Egypt Graduates Project, the program was part of the professional training project supported by the Ministry of Communication and Information Technology in Egypt.

• I have Good leader characteristic, communicate well, work in team, careful thinker, fast learner, hard working, very a ware about details, working under pressure, strong ability to prioritize and handle multiple tasks, excellent organizational and follow up skills.
• Proficient in MS Office, excellent computer skills in web, photo and video editing programs.
• skill in dealing with others in person-to-person work relationships.
• During my job life's I have no violations or penalties.
• Very good experience in telecommunication market