Microsoft Certified System Engineer

Based on my job experience and education, I am applying for a suitable position in the field of Information Technology, in order to add Value, Creativity and better Performance towards Customer satisfaction, with ultimate profit expectations.

1. Doha Bank, Doha, Qatar. 11th Jun, 2006 till present.
Job Responsibilities:
a.SMS, Phone Banking & Internet banking registration
b.e-Remittance & Doha Souq registration
c.Settling Utility Bill Payments
d.Customer Queries
e.Back office IT support & coordination with IT Dept on modification in Electronic Channels
f.Monitor customer Electronic Transactions for AML compliance
g.Marketing of e-Channels, etc.
Later on, by recognizing my implementations skills, management appoints me to be an Incharge of one of the electronic branches.
Job Responsibilities:
a.Cash Supervision
b.Remittance (e-Remittance / Western Union)
c.Account Opening
d.Facility canvassing / granting
e.ATM / Credit Card handling
f.Cheque deposit and clearing
Within a period of 12 months, management has given me an assignment of opening of another electronic branch, a part of above function:
a.Liaise with administration staff on setting up counters, security system, etc.
b.Coordinate with IT Dept for computer, network and telephone connections, etc.

2. Al Jassim Computers, Doha-Qatar. 29th Nov, 2005 to 7th Jun, 2006.
Worked as a “Sales Representative/IT Technician”.
Job Responsibilities:
a.Sales and Purchase coordination
b.Hardware (PC and Laptops) assembling and troubleshooting.
c.PC and Laptops repair and diagnostics.

3. IPO Al-Rayyan Bank (Doha Bank project), Doha-Qatar. 15th Jan to 2nd Feb, 2006.
Job Responsibilities:
a.Customer Services.
b.Data Entry.
c.File Preparation and Management.

4. IPO BARWA (Doha Bank project), Doha-Qatar. 03rd Dec, 2005 to 23rd Dec, 2005.
Job Responsibilities:
a.Customer Services.
b.Data Entry.
c.File Preparation and Management.

5. Chevrolet/Nissan Islamabad Motors, Islamabad-Pakistan. 01st Jun, to 4th Sep, 2005.
Worked as a trainee “Accounts Assistant” as a part of my Bachelors of Commerce degree requirement.
Job Responsibilities:
a.Credit reconciliation.
b.Adjusting cash vouchers.
c.Adjusting bank payment vouchers.
d. Handling cash.
e.Preparation of breakups and schedules of Audit.
f.Implementation of policies & procedures relating to accounts payable.

6. National Travel Bureau, Doha-Qatar. 25th Jul, 2002 to 25th Jan, 2003.
Worked as a “Sales Representative”.
Job Responsibilities:
a.Air ticket reservations.
b.Air ticket sales.
c.Preparation of flight information reports.

Bachelors of Commerce - Information Technology (2003-2005)
Punjab College of Commerce, Rawalpindi-Pakistan.
(In Affiliation with “University of the Punjab”, Lahore-Pakistan)

Higher Secondary School Certificate (2000-2002)
Pakistan Education Centre, Doha-Qatar.
(In Affiliation with “Federal Board of Intermediate and Secondary Education”, Islamabad-Pakistan)

1. Microsoft Certifications:
a.Microsoft Certified Professional (MCP)
b.Microsoft Certified System Administrator (MCSA)
c.Microsoft Certified System Administrator: Messaging (MSCA Messaging)
d.Microsoft Certified System Engineer (MCSE)

2. Networking:
a.LINUX System & Network Administrator, Wireless Authentication & Network Security

3. Microsoft Windows:
a.Installation, Configuration, Administration & troubleshooting Windows
b.Microsoft Office applications:
1. Microsoft Word
2. Microsoft Excel
3. Microsoft Access
4. Microsoft Power Point
5. Microsoft Front Page

1. Attended a one week training seminar for the authorized AMADEUS airline reservation and ticketing program. (Jan, 2003)
2. Participated in the 9th South Asia Sports Federation (SAF) Games, Islamabad 2004 as a Liaison Officer. (Mar-Apr, 2004)
Job Responsibilities:
 Managed the daily practice timetable of the players.
 Arranged and coordinated transport for the players.
 Submitted a daily work report to the organizing committee.
3. Attended following training held by Doha Bank:
 Banker Customer Relationship (Jul, 2006)
 Current Accounts (May, 2007)
 Product Knowledge & Selling Skills (Jul, 2007)
 Clearing – Manual Training (Jul, 2007)