IT engineer with 4 years of experiance

To seek a position in an established company, according to my qualification and experience where I can fully utilize my talents and let my skills be used for the overall progress of the company.

2006 Mar – 2006 Oct Accenture Services Pvt. Ltd. Bangalore, India
IT- Desktop Engineer
• Installing & Configuration of 2000 professional, XP Professional Edition
• Domain and Local User Creation and configuration.
• Installation and Configuration of printers.
• Installation of application software.
• Extracting and deploying images using Norton Ghost.
• Configuring Real Secure Desktop protector (Black ice) firewall.
• Configuring MS Outlook, Lotus notes to Outlook Migration.
• Symantec Antivirus added to the particular groups , Remove the virus , Quarantine
• TCP/IP troubleshooting, set up DHCP, WINS, & DNS servers
• Experience with the domain migration and up gradation of image.
• Experience with up gradation of BS 7799.

2004 Aug– 2006 Feb ASTHRA PROCESS TECHNOLOGIES, Bangalore, India
IT- Systems Engineer (Desktop Support)
• Provided end-user technical support for PC’s (software and hardware).
• Configured and installed custom applications and pre-packed software.
• Creating Users Accounts and Assign Permissions.
• Provided Technical Support for Users Including MS Office, Outlook
and Windows 2000.
• Maintained Accounts for Internet and E-mail Purpose.
• System Backups and Recovery for servers.
• Upgrading Device drivers and patch files.

2002 May– 2004 Jun INFOTECH LCC Cochin, India
Technical Support Engineer
• Software Hardware Installation
• Maintaining Windows-2000 Server, Windows XP and Windows 2000 Professional
• Installation of OS and standard software through Ghost
• Configuration of DHCP & DNS and Active Directory
• Maintenance and Upgrades
• Problem Solving Diagnostics
• User Account Services, Backups/Restores.
• Backing up of Data and mails & Restoring of data and mails
• Troubleshooting of Microsoft Outlook
• Assist the Service team as Hardware Engineer

• MCA (Pursuing) Annamalai University INDIA

• BCA Annamalai University INDIA 65% Marks

• Pre-Degree Calicut University INDIA 61% Marks

• S. S. L. C. Board of Kerala INDIA 81% Marks

Microsoft Certified Proffessional

A+ Hardware : System maintenance, Installation,
Configurations and troubleshooting
the operating system.
N+ Networking Technologies : Physical connections, OSI layer, crimping.
MCSE Training : Windows 2000
CCNA Training : Routing, Protocols, Access Lists, VLAN
Operating Systems : DOS, Windows 95, 98, XP, 2000,2003
MS Office : Full Package