Administration,Customer Service,Co ordinator,Recruitment Co ordinator,Supervisor,Operations

Seeking executive/middle management cadre assignments in HR, Customer care, Purchasing, Administration, Operations and Retailing industry with reputed organization

Jan’07-Sep’07, Assistant Manager (Retail),Al Safa Supermarket & Department Store L.L.C,Abudhabi.

April’06-Jan’07, Senior Supervisor, Al Safa Commercial Centre (Leading retailer operates in U.A.E & Oman) Al Ain.

Key Responsibilities

+ Reporting to Retail Operations Manager.
+ Liaison with Purchasers and Suppliers to conduct business more progressively
+ Day to Day activities, executing company rules and regulations, keep control of staff discipline and finding their hidden talents and motivating poor performers to achieve maximum output.
+ Maintaining a Quality environment (physical & Mental)
+ Business Development & Store publicity (marketing)
+ Staff Management and attending their grievances by providing solutions in consultation with higher authorities
+ Customer grievance handling and providing highest/infinite level of Quality customer service for the best interest of the company.
+ Coordination with operation and marketing dept: for conducting various promotional activities
+ Plans and conducts weekly sales meetings for Supervisors/ staff to discuss latest sales techniques.
+ Establishing Branch performance.

Domestic:

May 2001 –Feb 2006, Supervisor (Sales & Marketing), Salim’s Tea, Kochi, South India.
Key Responsibilities:

+ Led the front line marketing team.
+ Assisted in the development and supervision of over all business planning process
+ Instrumental development of marketing plan, sales forecast including volume, target, customer list and marketing strategy of individual markets.
+ Identify and cater requirements of buyers in weekly auction.
+ Distribution network management.
+ Market analysis for product offers, promotional activities, distribution and pricing.
+ Supervise and manage all sales activities throughout the assigned territory.
+ Established necessary systems for invoicing, collection and reporting.
+ Ensuring achievement of fixed targets.




Jan1998 – May 2001, Sales & Marketing Executive


+ Sales and Marketing of established Brands.
+ Brand Promotion.
+ Develop a network of distributors and retailers, market tea brands to potential distributors and agencies in assigned territory.
+ Customer Service
+ Identify new markets.
+ Conducting marketing campaigns.
+ Business Development.

July 1991 - Dec 1995: Diploma in Computer Science & Engineering
Board of Technical Examination
India - 560 010.

Computer Skills: Ms Office ,Internet.

Diploma In Computer Engg.

Good Communication,Interpersonal and Computer skills.Able and proven to take up any position which is fit to qualification and experience.