HR\Customer service\data entry

Seeking a good position in a multinational company that develops my experiences and Skills

1-working in trade fairs Cairo ICT international as a customer service representative and data entry from November 2008 till now.

2- Worked in Xceed contact center ( Certified COPC ) as a customer service representative in :
 Suez Canal Bank and Beltone finance Project inbound and outbound agent as sales and marketing from September till October 2008.
 Tansik Project for high school as inbound agent from June 2008 till September 2008.
 Mobinil Project as outbound agent from April 2008 – June 2008.

3- Worked in (El Bourg restaurant chain) as a human resource personal from 9/2006 till 11/2007.

• •Establish rules and instructions necessary to control, organize and complete business management personnel.
• Follow-up the preparation of projects, regulations, instructions and decisions on personnel matters.
• Monitoring the implementation of safety regulations, decisions and instructions regarding personnel.
• Control Plan preparation of the distribution of employment, review and update disability in employment with different levels
• Follow-up announcement of the vacancies filled by appointment requires according to the established rules.
• oversee the receipt of documents of workers and keeping them in a file for each worker.

4-Received a training in (Novtel Cairo Air Port Hotel) as a human resource personal from 2003 till 2006 only in the summer.

Bachelor of social work - 2006
Helwan University
Grade: good.
Project Grade: very Good.