Administrator/HR/Coordinator/Executive assistant

Looking to join a growth oriented organization that appreciates hardwork & rewards it & offers opportunities for advancement.

Emirates National Bank of Dubai as Document Verification Assistant (Processor) from July 2007 – Feb 2008
•Maintenance of accounts for retail clients such as processing Standing instructions, Sweep instruction, Account Closures, placing/removal of memo referral, establish &/or release freeze, Updating change of address, change of A/c title, change of product type, Sign banking, Setting up Joint a/c for corporate clients.•NBD online (Internet banking service) - Account opening for Online commercial customers & generating online PINs.

Britannia Industries Limited, Bangalore, India as Accounts Executive from March 2006 – September 2006.•Company’s first point of contact all over India for queries on Account payables.•Handling accounting & administrative activities like banking, cash management and other backend activities such as processing payments & supplier bills in SAP.•Reconciliation - vendor accounts.•Handle customer complaints by researching the issue, involving the appropriate departments and/or individuals responsible and following up with the client to ensure all queries are addressed & payment is made on time.

Macmillan India Limited, Bangalore, India as Secretary-cum-Production Coordinator from May 2003 – March 2006•Prepare MIS report on Statistics of invoices comprising pending & projection of invoices of 14 major foreign (U.K. & U.S.) clients of the company.•Liaise with all managers of different departments handling various clientele of the company to deal with pending invoices to ensure customer satisfaction.•Computation of incentives of technical editors (700 staff) of 14 dept’s handling various clienteles & ensuring all requirements are met for punctual & efficient incentive processing.•Anticipate needs and fill open positions coordinating with recruitment to find appropriate candidates.•Employee-related data is maintained in the employee master including introducing new employees to the dept and changes in existing employee status.•Prepare daily timesheets, letters, memoranda & all correspondence. AWARD:•Appreciation letter with a gift cheque of Rs.1500/- as a token of recognition towards my contribution & extra efforts during the year 2005.

Arcadia Shares & Stock Brokers Pvt. Ltd., as Accountant-cum-Administrator from June 2001 – March 2003.•Handling Demat of shares & Online trading.

Bachelor of Business Management (BBM)
St. Agnes College, Mangalore University, India.

Diploma in Computer Application (DCA)
Manipal Institute of Computer Education, Mangalore, India.
[Subjects include: Windows, Word, Tally, Excel, Access, Internet,
Multimedia and Power Point.]

Jr. Type Writing.

SUMMARY:

• Over 7 years of work experience in administration, accounts & operations in a multinational company.
• Excellent computer skills with proficiency in MS Office Applications (including Outlook, Lotus Notes, XML & SAP).
• Ability to work in a stressful environment with minimal supervision.
• Possess strong organizational skills, attention to details.
• Ability to take initiative and prioritize multiple tasks & meet deadlines in a very demanding environment.
• Experience of working with confidential information.
• Excellent interpersonal skills, ability to work both independently and as a member of a team.
• Good communicator, fluent written and spoken English.
• Good at solving problems & handling customer queries.
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I N T E R E S T S / A W A R D S

• Model President Award by Indian Catholic Youth Movement, Central Council for the impressive performance as a great leader in the year 2001.

• First place at National level essay writing competition in the year 2000.

• First place at State level Intercollegiate essay writing competition in the year 1999.

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A D D I T I O N A L I N F O R M A T I O N

Languages Known English, Hindi, Konkani, Kannada & Tulu
VISA Status Residence
Sponsorship Husband