Goal oriented and analytical minded. Able to multitask anytime there is need for it.
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Education: 5
Experience: 4 years
Relocation: Yes - Internationally
Career Objective
Exceptional administrative and customer service skills gained through a considerable background. Proven ability to provide professional service.
Inspired by two guiding principles, Excellence and Integrity.
Professional Experience
WORK EXPERIENCE
21st Century Technologies Limited, 249A, Muri Okunola Street, Victorial Island. March 08 ¡V Till date
Human Capital Management:
„X Training and Development of Staff.
„X Employees Relation.
„X Recruitment and Selection.
„X Conflict Resolution and Career management of staff Regular reporting on sales activities.
„X Educate customers on company¡¦s policies.
„X Staff query resolution.
„X Staff Management relationship.
Tesco Super Store :{ Clapham Common, London} Human Resources and Stock Control Officer. August 04 ¡V Jan 08
„X Training and Development of Staff.
„X Employees Relation.
„X Recruitment and Selection.
„X Conflict Resolution and Career management of staff.
First Atlantic Bank plc {Bayelsa Branch}
(National Youth Service Corps N.Y.S.C.)
Operation Department. Oct 03 ¡V March 04
The duties and responsibilities included:
„X Paying and Receiving Cash transactions.
„X Processing of inter Bank related Cheque transactions.
„X Posting of other banks cheque and preparation of daily clearing schedule
„X NDLEA Reports.
MAGNUM TRUST BANK HEAD OFFICE {MARINA}
INDUSTRIAL ATTACHMENT
CREDIT ADMINISTRATION DEPARTMENT Oct 98 ¡V Feb 2000
The duties and responsibilities included:
„X Review of daily report to ensure customers don¡¦t draw beyond their credit limit
„X Preparing weekly profitability reports
„X Preparing montly profitability reports
„X Preparing booking memos for approved facilities.
„X Faxing of approved facilities to various branches.
Eductation
University of Wales, UK (June 2006 ¡V June 2007)
„X M.Sc ¡V Human Resource Management
The Polytechnic, Ibadan. Oyo State. (February 2000 ¡V April 2002)
„X H.N.D ¡V Marketing {Upper Credit}
Federal Polytechnic Ede Osun State. (June 1996 ¡V july 1998)
„X O.N.D ¡V Financial Studies (Upper Credit)
Hope High School Ebute Elefun Lagos (January 1989 ¡V june 1994)
„X Senior Secondary School Certificate Examination (SSCE ¡¥O¡¦ LEVELS) ¡V All Credits including Mathematics and English Language
Certification
Associate member Institute Direct Marketing UK, (Chartered) Ref number:148071
Associate member Chartered Institute of Marketing UK, (Chartered) Ref Number: 11777716
Edexcel Level 2 and BTEC award UK,
Communication and Conflict Management in Security Guarding. UK,
Additional Information
ACHIEVEMENTS
Expanded territorial sale through aggressive marketing strategy.
Increase the profit of the organization by over 30%.
Increase sale to about 78% within a year.
President National Union of Lagos State Students. (Ibadan Poly Chapter)
TRAINING ATTENDED
October 2007: Institute of Direct Marketing, Waterloo United Kingdom.
Customer Care Professional, Effect of aggressive marketing on company, Repeat buying.
March 2006: Tesco Super Store, Clapham Common London.
Customer Care and Product Support Officer {know your stuff}
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