Akmal's Resume

To obtain a position with a leading and dynamic institution of any kind where my experience and qualification would lead to career advancement.

Professional Experience:

Currently working with Rafsa International (Pvt) Ltd as a Assistant Manager Business Support from August. 2007 till to date. Rafsa handling multi jobs such as overseas student counseling, immigration services and leading service provider to Royal Airport Services (leading provider of flight support services in Jinnah Terminal Karachi). Some of my noteworthy duties are:

„« Controls inter-office communication, installations and maintenance.
„« Co-ordinate with students in regard to their program and overseas Universities and Institutes.
„« Continuous follow up with the colleges/universities in regard to their upcoming program and admission policies.
„« Complete the visa documentation.
„« Supervises and arranges accommodations ticketing and other travel services.
„« Co-ordinate between the manufacturing department and Royal Airport Services in regard of their work in progress and delivery schedule.
„« Issues appropriate purchase requisitions and negotiates contracts for maintenance of office equipment.
„« Maximizes office productivity through proficient use of appropriate software applications.
„« Plans office layout, develops office budget, and initiates cost reduction programs.
„« Maintains contact with customers and outside vendors.
„« Reviews all invoices related to stationary, telephone lines, water, electricity ¡Ketc. before submit it to the finance department for processing.

Previous Experience

CONSULATE OF IRELAND

Worked in Consulate of Ireland Karachi, Since September 2000 till August 2007 as an Office Executive (Visa Section).

Principal Accountabilities

„« Main job is providing customer service regarding visa requirements and policies.
„« Dealing with complex queries & complaints in person, on the telephone and by email.
„« To look after the Student Counseling Consultants all over the country and check International Admissions and there documents. Original Admission letters check directly through Universities, Colleges and Institutes in Ireland and reporting to senior office Manager.
„« Communication and coordination with registered consultants for all related matters.
„« Coordinates and arranges meetings by preparing agendas, reserving and preparing facilities with registered consultants all over the Country.

• Bachelor of Commerce from University of Karachi Pakistan (1992).
• Higher Secondary Certificate from Board of Intermediate Education Karachi (1989).
• Secondary School Certificate from Board of Secondary Education Karachi (1986).

Competencies:

• Proficient in Microsoft Word, Excel, Power point, Adobe illustrator CS2
Adobe Photoshop CS2.
• Can read, write and speak English and Urdu fluently.
• Ability to correspond independently, ability to operate e-mail / internet, fax.
• A true team player, good in problem solving and decision-making, good listener and sensitive to tones and moods.
• An assertive and patient individual with good interpersonal skills.
• Sense of ownership for effectiveness and efficiency at work.