IT NetworkSystem Engineer

Aspirant of a successful career in Information Technology related Management, Administration or Sales.

Sales Officer – National Bank of Umm Al Qaiwan – Abu Dhabi, UAE
Sep. 2008 to Date
• Responsible for Business Development of Credit Cards & Loans Products across the UAE, primarily, Abu Dhabi, Dubai & Sharjah.
• Maintaining positive liaison with individual as well as corporate customers, ensuring excellence in customer service and support pre and post sales
• Firm understanding of Legal / Prudential Documentation for Loans & Credit Card Application processing.
• Following up/ Coordination on status and processing of applications.
• Performing verification of applicants to avoid duplication in advances.
• Firm understanding of Front & Back Credit Operations & Procedures.

Senior Sales & Operations Officer – DHL – Karachi, PAKISTAN
Jan. 2006 to Aug. 2008
• Responsible for Floor Management of the Customer Service Area.
• Involved in Business Development through Tele-Sales, responsible for Monthly and Annual Revenue Targets.
• Firm understanding of Export Documentation for Overseas shipment.
• Following up/ Coordination on tracking of shipments.
• Performing verification of applicants to avoid duplication in advances.
Dhl Software Capabilities:
 SPS (Shipment Processing System (EasyShip)) Version 5.02.13.00
 NPTS (Network Proactive Tracking System) Version 2.5.0
 GOP (Ground Operation Processing) Version 3.1.2
 PC-GOP (PC-Ground Operation Processing) Version 3.1.1
 PKIS (Pakistan Internet System)

System Network Support Engineer –Central Ordinance Depot – Karachi, PAKISTAN
May 2000 to Sep. 2006
• Responsible for smooth managing of LAN in the data processing cell.
• Managing a DHCP Server in Active Directory Environment.
• Responsible for maintaining the software and hardware infrastructure, thus ensuring smooth functioning of network set-up.
• Providing trouble-shooting services for on the spot technical issues.
• Providing support in installation and maintenance of Oracle based applications; Also training and resolving any client-side issues on need basis.
• Taking back-ups on Daily, Weekly and Monthly Basis.
• Monthly report on Inventory status.

Masters in Business Administration 3.0 GPA 2007*
Preston University, Karachi
*In Progress

Masters of Arts – Political Science 2nd Division 2005
University of Karachi

Bachelor of Commerce 2nd Division 2002
University of Karachi

Data Net Solution (MCSA, MCSE, CCNA) 2004
Oracle (DBA, Developer 2000) 2003
MS Office (MS Word, MS Excel, MS Power Point & MS Access) 2000

Network Management & Implementation • Sales & Marketing (IT & Finance Related)