job application

To pursue a suitable position– Technical & Business Development with a reputed organization where my education and experience will have valuable contribution.

PROFESSIONAL EXPERIENCE

· From Dec 2007 to till Date

BUSINESS COMMUNICATIONS L L C. Dubai, United Arab Emirates
Technical Service Engineer
§ Managing customer centric operations & ensuring satisfaction by achieving service quality norms.
§ Preparation of Engineering reports and statements.
§ Participating in exhibitions, seminars & product demonstration.
§ Conducting customer training.
§ Making Service requisition/Job allocation and monitoring performance.
§ Maintain and control inventories of parts, consumables and technical manuals with full accountability for the accuracy of records.
§ Handle Technical Queries and thereafter preparation of spare parts tenders.
§ Making Quotations/Purchase orders.
§ Following-up on after sales & service business with customers and agents
§ Coordination with Principals/Suppliers
§ Supporting sales by providing effective co-ordination and handling key clients.
§ Follow up on new leads and referrals resulting from telemarketing / field activity.
§ Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
§ Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
§ Develop and implement special activities to reduce stock.
§ Managing the installation, maintenance & calibration of complete range of testing & measurement instruments including XRF, temperature controlled devices, spectrometers etc.

· From Aug 2006 to Dec 2007

Lecturer in Jyothi Engineering College, India. (Handling JAVA labs, Multimedia labs & V.B labs).
Elective Subjects:-
System Programming, Artificial intelligence, Management Information system. Computer architecture,
Data base management Systems, Digital Signal Processing, Wireless Communication, Internet Concepts &
Technology.

· Bachelor of Engineering in Information Technology (Calicut University),Kerala , India

ADDITIONAL PROFESSIONAL STUDIES

· Programming tools (C, C++, JAVA, Visual Basic 6.0)
· Primavera Project planner
· MS Office Expert
· Basics of AutoCAD.