HELP DESK/ SYSTEMS ANALYST
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Education: 4
Experience: 8 years
Relocation: Yes - Domestically
Career Objective
• To be an achiever in all endeavours towards the accomplishment of the growth and development of the organization and self in line with the establishment goals and objectives.
• To work and serve in an organisation.
Professional Experience
• Lecturing of All MTN SA New Staff Basic in House Application skills.
• Coordinator of a Time Tracker and Payroll Software from Preliminary Implementation to Final Implementation level for a mining firm in South Africa.
• Lecturing of the Miners on how the application works and basic IT skills for office use.
• Lecturing of all our company staff of Advance MS Office and basic Internet Wireless and Wired configuration on both XP and Vista Platforms
• Lecturing our Help Desk staff on Basic Trouble shooting skills in resolving our clients problems via the phone or remotely.
• Effective migration of all in-house software from Win XP to Vista Operating System.
• Administering solution to Web solution our clients encounters.
• Advertising of new products and services on our web page.
• Diagnosing of systems and online printers.
• Setting up new systems unto our network
Eductation
Education
1995 – 1999 University of Port Harcourt, Rivers State, Nigeria
• B.Sc (Hons) Computer Science and Statistics
1989 – 1992 Holy Trinity Cathedral Secondary School, Accra
• Senior Secondary School Leaving Certificate
1985-1988 Korle Gonno Roman Catholic School, Accra
• Junior Secondary School Leaving Certificate
1978-1984 New Hope Preparatory School, Accra, Ghana
• First School Leaving Certificate
Summary of Qualification
Certification
IT Certifications
• NCR/AT&T Certified
• MCSE Certified
Hot Categories
Chemicals
Batteries
