Catering staff position

Keen to find a permanent catering crew position in the offshore oil industry where I can demonstrate my previous working experience and professional skills

2006-2008 JSC VILPRA Vilnius, Lithuania
The wholesaler and retailer of the heating equipment, with total number of 250 employees
Department of Administration
Position: Administrative Assistant and English-Lithuanian interpreter
Responsibilities: managing company's correspondence, answering questions by phone, post and email, providing a face-to-face service if the customer cannot be dealt with over the phone, providing verbal and written interpretation from Lithuanian to English, helping to organize and manage important company's events and meetings.

2002-2006 CARNIVAL CRUISE LINES Miami, FL USA World's leading cruise lines, providing quality cruise vacations in USA and Europe

2002-2005:
Restaurant Department
Position: Restaurant waitress (promoted from a staff waitress position after successful completion of Restaurant College)
Responsibilities: customer service in a fine dining room, preparing the banquets, providing assistance and information for the guests throughout the cruise as well as room service.
2005-2006:
Restaurant Department
Position: Room Service Operator, supervising a team of 15 employees at a time
Responsibilities: dealing with the customers over the phone in a tactful manner, taking the orders, managing the customer requests and complaints, assisting the other departments to provide full and accurate information to the customer at any time, handling medical emergency situations, supervising the team of 15 employees, preparing daily reports of the activities and incidents to the manager in charge. Awarded employee of the month and granted excellent employee evaluation several times. Attended a number of safety trainings onboard of the vessels.

2001-2002 JSC AVITELA Vilnius, Lithuania
The retailer and the wholesaler of consumer electronics and home appliances in the Lithuanian market
Position: store assistant and cashier, in charge of store's Department of Electronics
Responsibilities: personal customer assistance helping to choose the right product, consulting customers over the phone, complete cash operations including collection, performing and signing finance lease agreements, managing store's accounting.

1997-2001 Vilnius University Faculty of Communication Vilnius, Lithuania
Completed the Bachelor program in Business Information Management Studies
Awarded the qualification degree of Bachelor in Communication and Information with an excellent evaluation of final Bachelor's Thesis

1986- 1997 Panevezys “Zemyna” High School Panevezys, Lithuania
Graduated from the school with Honors Diploma

Summer 2005 City College of San Francisco
Completed summer semester of English language course for foreign students

November 2003 Carnival Cruise Lines
Successfully completed CCL course of Restaurant College
Promoted to a restaurant waitress position

November 2003 Carnival Cruise Lines
Successfully completed the four part professional developing program Building Our Future

December 2002 Carnival Cruise Lines
Completed the course of Hospitality Communication Skills

October 2002 Carnival Cruise Lines
Successfully completed the four part Crowd Management Course

October 2002 Carnival Cruise Lines
Successfully completed the English Language Evaluation meeting CCL standards for English comprehension and communication

August 2002 Attended a seafarers training course to achieve STCW certificate

Nationality: Lithuanian, citizenship: Lithuanian.

Languages: fluent English, good Russian, good conversational Turkish, native language Lithuanian;

Computer literacy: proficient in basic Microsoft software packages (Word, Excel), Internet and email;

Health: excellent, non-smoker, maintaining a healthy lifestyle.

Personal profile: I am a 29 year old energetic, determined and competent individual, possessing excellent personal, organizational and interpersonal skills, accustomed to working in a dynamic, crowded and stressful environment, experienced in dealing with challenging situations in a calm and courteous manner. Great previous seaman experience allowed me to become a highly motivated and adaptive team worker, able to manage complicated situations and fast paced environment.

References are available upon request.