customer service officer
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Education: 4
Experience: 3 years
Relocation: Yes - Internationally
Career Objective
To perform quality work and be a winner where everyone is imbued with a spirit to win. Delivering results by understanding the needs of your business & its customers and develop effective solutions that will meet your budget and your timescale.
Professional Experience
DEVELOPMENT COURSE / SEMINAR ATTENDED
IN-HOUSE TRAINING ON
September 6th, 2006 - Redefining the Concept of Marketing, Change, Dealing with the stress of change
- Clients, Types of Client, Clients Management, Effective Clients Services
September 7th, 2006 - Attitude, Communication (Empowerment Quality Circles)
3-DAY MARKETING TRAINING AT PYRAMID HOTEL CALABAR,
ORGANIZED BY TOUCHSEALS LTD, FACILITATED BY OLUSOJI APAMPA
3-DAY SALES TRAINING AT LAGOS BUSINESS SCHOOL ON Sept. 25th 2007
Feb.20th 200 1-DAY ECONOMIC & BUSINESS TRAINING AT THE LAGOS
BUSINESS SCHOOL
Eductation
2001 – 2004 Nnamdi Azikiwe University, Awka , Anambra State.
B.Sc (Hons.) in Business Admin/Management 2(ii)
1992 – 1998 Federal Government College Ido-Ani, Ondo State.
O-levels (W.A.E.C)
1985 – 1991 Loral Nursery & Primary School Festac Town, Lagos State.
First School Leaving Certificate (F.S.L.C)
2008 – 2009 Community Secondary School Ikata, Ahoada East.
National Youth Service Corps Programme(NYSC).
Additional Information
I developed a real passion for understanding consumer needs during my two years at TOUCH SEALS LTD. As the Head of marketing, I spent much of my time analyzing market trends and consumer dynamics, and developing creative and innovative strategies that would differentiate our clients' products in the marketplace. I gained broad exposure to a number of marketing functions and learned quickly how to build leadership, analytical, and creative problem-solving skills. My time spent on new product development heightened my ability to set the strategic direction of a brand and manage multifunctional teams.Also i possess good negotiating and communication skill,and a strong drive for personal improvement which has greatly enhanced my lasting relationship with all my clients,thus increasing organizational clientele base
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