Egypt Zones accountACCOUNT

Customer Service Professional III


This is a candidate registered on Gulfoilandgas.com. To contact this candidate you need to purchase a subscription. Go to Recruitment Products >>
Education: 2
Experience: 9 years
Relocation: No

Industry Experience
9 years Customer Service

Career Objective

I am a hard worker and always give 100%. I am very outgoing an have a very strong work ethic. Detail oriented, Team player, works well in group environment and as well individually.

Professional Experience

Shell Oil
Customer Service Professional III
2001-2009
I am currently a Customer Service Professional 3 this title represents the go to person for employees. If they are needing assistance before going to the supervisor or team leads they are to come to the CSP 3. Process orders for Direct Transport &industrial Accounts. Provide phone coverage for multiple inbound #800 lines, for the Transport & Industrial Accounts. Primary Contact for various customer accounts performing daily tasks that include, but are not limited to information consultant, order processing, distribution coordination, invoicing, troubleshooting, account resolution. Research customer inquiries and follow-up with findings. Work closely with Blending/Packaging Plants, Distributors, and Third Party vendors to ensure orders are shipped accurately and on time. Generate and Monitor reports related to order processing, shipping and blocked status. Provide technical information regarding products, availability and promotions inquired by the customers. Work closely with various internal groups and sales force. Current skills which are a key to my success include: analytical, communication, customer relations, root cause analysis, interpersonal, problem solving,10 key, typing, Windows, Microsoft Office, SAP(System Applications Process), CRM. I have also assisted in the training of new employees.

Eductation

1 year college for business management

Certification

none

Additional Information

Classes in Excel. Word, Power point. Team building. Have attended several team building and diversity and inclusiveness classes.

Hot Categories

Chemicals Batteries

Are you Hiring?


Reach the right candidates to fill your technical positions with Gulfoilandgas Jobs »
Technical Recruitment
Our Career Center has 70,000+ resumes for employers to search »
Associations » News » Event Organizers » News » Freight Forwarding » News » Professional Services » News » Recruitment » News » Sourcing & Procurement » News »
Engineer
Mechanical Engineer
Field Engineer
Quality Control/Quality Assurance Engineer
Environmental Health & Safety Associate
Engineering
Technician
Electrical Engineer
Engineering
Petroleum

Field Service Technician
Manager
Information Systems/Technology
Electrical/Mechanical/Structural
Construction Engineer
Civil Engineer
Assistant Manager
Purchasing Management
Chemical Engineer
Project Engineer
Analyst
Engineering
Drilling

Customer Service
Process Engineer
Control Engineer
Project Manager
Electrician
Computer Systems Analyst
Engineering Management
Operations Manager
Specialist
Marketing/Sales Manager
Sales
Construction Technician
Mechanic
Plant Engineer
Driller
Consulting Engineer
Maintenance Manager
Other
Egypt Zones
Copyright © Universal Solutions All rights reserved. - Privacy Policy.