Office Administrator/Customer Service /Sales and Marketing

To learn more and improve my standards of performance while maintaining positive working relations,innovation, expertise, client satisfaction, combined with technology to face today’s dynamic market.

Aug 27th 2008 Todate Tracom Kenya Ltd.
Sales and Marketing Department/Administration
• Marketing the Company’s products to the clients
• Making Quotations, Invoices for the clients
• Making follow-ups on the clients
• Handling Human Resource Docket on an acting Capacity
• Scheduling meetings for the Directors with the clients
• Scheduling for office meetings
• Making proposals for clients

Aug 2007 To Aug 23rd 2008 Kencall EPZ
Customer Service
• Attending to the customer needs and quarries
• Giving appropriate advice

Dec 2005- May 2006 Bross and Company Hotel – Juba
Customer Service Advisor, Assistant Accountant and Office Administrator
• Liaising with the Customers
• Liaising between the personnel and Administration
• Keeping the accounting books-Checks and Balances
• Receiving Income and controlling Expenditure
• Managing and supervising the Personnel
• Making payments- Salaries

July2005-Sept Pots D’ Afrique Restaurant – Hurligham Nairobi
Restaurant Manager
• Liaising with the Customers
• Liaising between the personnel and Administration
• Staff Supervision
• Managing the Restaurant Operations

Jan 2004 - May 2005 Phenny Holdings Limited, Personal Assistant to the Director.
• Liaising with the Customers
• Liaising between the personnel and Administration
• Operating the switch board
• Keeping The Directors Diary-Meetings and Appointments
• Office Administration
• Keeping Accounting Books
• Making Payments-Salaries & Supplies
• Receiving and controlling Expenditure
• Personnel Supervision

2002 – 2003 Kenya Technical Teachers Collage.
Diploma in Computer Studies. (Covered the following)
• Programming (Pascal, C++ and Visual basic 6.0)
• Digital Electronics
• Analogue Electronics
• Social Studies
• Communication skills
• Computer Applications( MS Word, Excel, Access, Windows and Page maker)
• Data Communications
• Information Systems
• Quantitative Techniques
• Industrial Organization and Management (I.O.M)
• Entrepreneurship Education
• Systems Analysis and Design(SAD)





1993 – 1996 Bishop Okoth Mbaga Girls Secondary School.
Kenya Certificate of Secondary Education
Attained Mean Grade C+ (Plus)

1985 – 1993 Olympic Primary School.
Kenya Certificate of Primary Education.

Diploma in Computer Studies
Kenya Certificate of Secondary Education. Attained Mean Grade C+ (Plus)
Kenya Certificate of Primary Education.

Appointed the school Head Girl in 1996-Secondary Level.
-Appointed Chairperson, YCS (Young Christian Students) in the year 2003 at KTTC.
-Organizing secretary , Computer club-2003 KTTC
-Vice Chair person, Nyanza Technical students Welfare Association-2003, KTTC
-Member of Presidential Award Scheme, Participated in Gold Award Expedition-Gold qualifier.
-Athlete- Field Events. Participated in KETISA games held in Mombasa 2003
-Talented in Art, Drawing and Design.