Customer service Executive

learn new skills. The ability to convince, provide a high level of customer service skills and promote the goods to improve my self. In additional of a Very good communication skills, Paying a Respect, to be Honest, Dynamic, Self starter

- Tele Star Company, Giza, Egypt .As a Sales and Marketing Executive
and Purchasing Assistant. (Temporary) April 2009 till present
- Responsibilities: - Presenting our company to our client by using my computer skills,
- Arrange the meetings with the client.
- Purchasing the goods from the available market.
- Promoting our goods and give away.
- Helping our client by giving them the new Promotional ideas.
- Helping the designer & updating the clients.
- Our main Client in Egypt is (mobinel- Vodafone- Pepsi-Etisalat-Te Data- NSGB- Coca cola)

- Barter card International, Dubai, UAE. Sales Consultant July 2008 till April 2009
- Responsibilities: - Prospecting business cards,
„« Scheduling meetings.
„« Manning presentations to potential client.
„« Promoting the trade membership for the company.

- Kempinski Hotel Mall of the emirates, 5 stars (pre-opining), Dubai, UAE. Trainer and guest services/ Senior Life guard. April 2006 till June 2008
- Responsibilities: - Responsible of the pool area and Health club operations,
„« Guest service agent; Handling guest complains; providing training to the new and actual staff.
„« Promoting the health club membership.
„« Supporting the sales and marketing department for promoting the health club.

- Faculty of Physical Education (Management)
Degree earned: Bachelors
Major: good Year: 2003
- Two years in the master of physical education. (How to manage?)

* Sales training, Sales technique from 1st July 2008 till 2nd august 2008 with Barter card International, Dubai, UAE.
* Training in Sales and marketing department from (01/09/2007 - 30/11/2007) in Kempinski Hotel Mall of the emirates, Dubai. (Joining the team)
Responsibilities: - Translation from English to Arabic,
„« Coordinate between the other department
„« Update the website and add a new information‘¦s,
„« Help to Design the new product, Commercial and advertisement,
„« Promote the restaurants and hotel rooms, Site inspections,
„« Handle the orders and Work in the database.
„« Email the other companies.
* Training in front office CID (police report) from (08/11/2006 - 28/12/2006) in Kempinski Hotel Dubai Mall of the emirates.
- Responsibilities: - Check the guest ID and file,
„« Data entry connected with the police,
„« Help the front desk, Update the opera system.