IT Operations Manager
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Education: 2
Experience: 13 years
Relocation: Yes - Internationally
Career Objective
Seeks a Senior Information Technology position to utilise project management, systems engineering, infrastructure and international experience to provide value-add advantage.
Professional Experience
A client-focused IT management professional who obtained a transferable skill set in the power, telecoms, oil and gas, aviation and civil engineering sectors. Drives high profile projects to completion, and rolls out complex change after assessing potential risks and impact. Designs and develops software and hardware solutions, supports networks, ensures consistent objective achievement to challenging time scales. Effectively interfaces at all levels, attains goals with an emphasis on aligning technology to detailed business requirements.
Jan 2009 – Present Self Employed – IT Consultant Port Elizabeth, South Africa
* Varied tasks as dictated by numerous clients. Server installations, new IT system setups and system upgrades and improvements. Full IT system recommendations on hardware, software and telecommunications. Licensing compliance. Best practices. Disaster recovery procedures.
Jul 2008 – Dec 2008 Career Break – Pilot’s license activities Port Elizabeth, South Africa
Jul 2003 – Jun 2008 IT Engineer to Project Lead / IT Manager Bechtel Limited
* Initially Desktop Support, promoted through Desktop Lead to Site and IT Manager and delivered remote and onsite support to Vodafone, Alterra, British Gas, USAID, Albanian Government, Angola LNG and other customers across EMEA.
* Oversaw end user support and SLA coverage, supported installations such as server and network infrastructure, video conferencing, disaster recovery plans, telecoms and handheld upgrades.
* Supported major project bid teams for multi-million pound contracts, planned and developed new client sites and IS&T procedures.
* Spearheaded multi-skilled, multi-cultural teams on mission-critical projects worldwide.
Apr 2002 – Jun 2003 Technical Consultant
Mar 2001 – Mar 2002 Helpdesk Engineer
May 1999 – Dec 2000 IT Manager
Oct 1998 – Apr 1999 MCSE
Jan 1998 – Sep 1998 Support Technologist
Jul 1997 – Dec 1997 Internet Café Manager
May 1995 – Jun 1997 Marine Superintendent
Eductation
IT SKILLS and PROFESSIONAL TRAINING
Networks: VoIP; TCP/IP; Network design, upgrade, protocols; LANs/WANs; V-Sat connection; Disaster Recovery; CAT 5; Fibre optics; PBX, Cisco, Checkpoint, other telecoms; Avaya; Polycom video conferencing; Routers, hubs, switches, PCs.
Intel hardware: Dell, HP, Compaq, IBM, All desktop hardware.
Software: Network Management; All MS Windows desktop and server OS versions (+ 2000 / 2003); Active Directory; MS Exchange; DHCP/DNS/WINS; TCP/IP ; Blackberry Enterprise server; Cisco; Symantec Security and Antivirus software; Veritas Backup Exec; MS Office Suite, Visio, Project. CAD
Certification
2006 – 2007 Private Pilot’s Licence – Port Elizabeth, SA
2006 Fibre Optic Splicing / OTDR Tracing – Baghdad Camp, Iraq
2005 MCP – Microsoft Certified Professional in London, UK
2005 BOSIET with HUET: Offshore Survival – Opito recognised, in Malta
1999 MSCE – Microsoft Certified Engineer at ISU Campus, Johannesburg, SA
Additional Information
Nationality: British with full UK Driving Licence
References: Excellent references available upon request
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