senior customer service represantitve
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Education: 2
Experience: 4 years
Relocation: Yes - Internationally
Career Objective
Seeking a challenging career in a development entity within a friendly environment
through which I could apply and enhance my skills .
Professional Experience
Egyptian ophthalmologic society: Worked As A Organizer In Medical Conference With The Society Francaise D'ophtalmologie (March 2005)
vodafone:
worked in data entery department(2006)
xceed contact center:
Feb 20 th 2007 Xceed contact center-Smart Village
Multi-international company-granted the customer operation performance certificate(COPC) ..
Call Center Agent (DU) account.
1 Interact with customers by telephone.
2 Handle and resolve complaints.
3 Provide information in response to inquiries about services.
4 Resolve problems according to the guidelines established by the company.
worked in telecom egypt for 1 month in back office department
worked in xbox (microsoft account)for 1 month in back office department
Eductation
“Almadina Academy“ Management Information System - in Almadena Higher Institute for Management and Technology (Sep 2002 - May 2006):
Grade: Good
Final project Grade: Good
Additional Information
Operating Systems:
1 Windows95/98/2000/ME/XP
MS Office:
2 Word, Excel, Power Poinr, Access, Outlook
Other:
3 Internet Skills, C++, Bascal
Hot Categories
Chemicals
Batteries
