Trade Line Senior Advisor
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Education: 4
Experience: 4 years
Relocation: Yes - Internationally
Career Objective
The Job Holder has to provide the Distributors, Regional Distributors & Dealers with the new information, in addition answering their Inquires, done their requests, solving their Problem,
Professional Experience
July 2008 to present Trade Line Senior Advisor at etisalat Cairo, Egypt
The Job Holder has to provide the Distributors, Regional Distributors & Dealers with the new information, in addition answering their Inquires, done their requests, solving their Problem, Updating the Database and respond to their Inquiries either by himself or through the concerned Department.
March,2007to July 2008 Customer Care Agent with pre lunch team at etisalat
Cairo, Egypt
Dec.2005 to Feb 2007 Customer Service Representative at Vodafone. Cairo, Egypt
Eductation
2000-2004 Helwan University Cairo, Egypt
„X Faculty of Tourism & Hotels Management, Tourism Studies Dept.
„X Grade: Very Good With Honor
Certification
June 2008 Communication Skills & Presentation Course provided by Logic Management Consulting. Cairo, Egypt
Sep. 2005 World Class Customer Service (WCCS) Cairo, Egypt
Provided by the Dale Carnegie Training.
May,2005 Basic Business Skills Acquisition(BBSA) Cairo, Egypt
Sponsored by the Future Generation Foundation (FGF)
„X Developed Language and Computer skills
„X Enhanced Presentation & project development skills
„X Acquired basic business skills including: marketing, sales, banking, accounting, business correspondence and report writing.
July to Sept, 2002 &2003 Egypt Air Cairo, Egypt
„X Activities of Front Desk.
„X Provide customers with all the required information.
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