Alaa

Dynamic individual with over 20 years of experience in information technology and projects seeks challenging position as a Project manager or IT Manager in a fast paced, multi-level environment.

QMDI (Qatar Mice Development Institute) February 2008 – August 2009
Information Technology Manager:
• User Support
• Implementation of Netsuite Back-office solution.
• Project Manager - EBMS (Event solution) – Technical.
• Ensures proper functioning of company's information processing system and perform upgrades as necessary.
• Develop and implement policies and procedures.
• Meet with department managers to discuss system requirements, specifications, costs and timelines.

Energy City, Qatar: June 2007 – January 2008
Project Manager – Entertainment city/Energy City Projects – Doha, Qatar
• Monitor and manage all areas of the project such as schedule, scope, budget, cost, resources, deliverables and quality and contracts management.
• IT Design of the Fiber optic (JetNet technology).

Doha Asian Games Organizing Committee - (DAGOC) Doha, Feb 2005 – April 2007
Venue Technology Manager/Project Manager
• Managed and coordinated the implementation of designated projects including: project definition and planning, business process and systems implementation, progress monitoring, contract review, change control process and working closely with vendors/experience in vendor management.
Project Manager for over 14 newly constructed Towers in Doha.

Omnix - Qatar. Feb 2004 – Feb 2005
Technical Support Manager / Project Manager
•Worked closely with Sun Microsystems and INTEL based Platforms. (SAN Solutions, Sun Storage and Cluster 3.0). Installations and maintenance of Sun Microsystems Enterprise servers in Qatar.
• Project Manager for Qatar Sport Academy (3com) and QTEL – ISP expansion, a total of 14 Million QR for both projects. Disaster Recovery site and 3com Wireless.
•Establishing current and future forecast for the department. Coordinate training for support staff And managed a total of 150 Account in GCC region.

Sun Microsystems/ Decision One. Rocky Hills, CT – USA - May 2000 – Dec 2003.
Senior Customer Service Engineer
• Administration and maintenance of Sun Hardware and software (UltraSPARC to Sun enterprise systems).
• Proficient with Sun UltraSPARC workstations including Ultra 1, 2, 5, 10, 30, and 60 systems, Sun Fire V240, V880, 220R, 280R, E420R E450, E3500, E4500, E5500, E6500, SCSI and Fiber-Channel storage arrays, including Sun StorEdge 3310 ,A1000, D1000, A5000, and A5200.

Media and Marketing, Central Connecticut State University, CT, USA - 1992.


Professional Training
• New Horizon: Microsoft Project 2004 – (Level 1 and 2) – August 2005. Doha, Qatar
• Hartford State Technical College: Hartford, CT, USA - 1994 - Networking.
• Computer Processing Institute: East Hartford, CT – 1987 - Diploma – Operations.
• Certified Customer Service Manager
• Media and Marketing Relations:
• Effective speaking Course.
• Behavior Management Course.
• Currently pursuing certifications - PMI (Project Management Institute

Summary of Achievements:
• Management of project deliveries and milestones.
• Project Manager - Implementation of Netsuite-Back-office financial.
• Project Technical Manager – EBMS Event package.
• Successful simultaneous development of several projects.
• Delegated responsibilities and designed time schedules.
• Experience in full life-cycle management of small to large-scale projects
• IT management and policy procedures.