Senior Counselor
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Education: 4
Experience: 6 years
Relocation: No
| Industry Experience |
| 6 years |
|
Other |
Career Objective
seeking a challenging position in a reputable firm, where I can utilize and develop my Skills & experience leading to professional advancement.
Professional Experience
• Complies with business travel quality standards and ensures all client profiles are up to date and amended as necessary and complies with client travel policy.
• Advise, plan and construct multi sector itineraries using creative and cost saving fare options, to meet customer requirements.
• Takes initiative to ensure high level of customer service and makes logical informed decisions to resolve servicing issues.
• Responsible for achieving productivity targets, and ensures controls are complied with as outlined in the Policies and Procedures Manual.
• Manage own workload and has the ability to recognize problems and determine priorities.
• Resolve operational issues, identify opportunities to improve efficiencies.
Eductation
Armenian Catholic Sister’s School - Heliopolis
Literature Section 1985 - 1999
1999 – 2003 Faculty of Commerce.
English Section – Ain Shams University.
Bachelor Degree in Commerce. Grade: Good
Major Accounting Department.
Certification
Hotel Sales Specialist Course: by “Marriott Hotel Excellence Program”
Effective Communication Skills
Teamwork Skills
Customer Service
Selling Skills
Ticketing course
Amadeus course
Worldspan course
Turbo Sabre course
Hot Categories
Chemicals
Batteries
