CV_Sales

To seek more opportunities, a greater challenge and growth as well as to widen my knowledge and contribute my experiences.

November 9, 2008 – Present
DHL Express U.A.E. Dubai
Territory Manager
To maximise the sales revenue from an existing base of customers, whilst at the same time generating new revenue from potential customers.

June 1, 2003 – March 15, 2008
Telemarketing Executive
DHL Express (Phils) Corp.
Quantify and qualify sales leads, utilizing globally agreed selection criteria before assigning that lead to a sales channel. Manage all multi-channel customers that do not currently have sufficient volume to warrant a regular telesales call or field visit. Endeavour to move as many of these accounts to Telesales or Field sales by assessing potential business growth through DM and follow-up responses.

December 10, 2001- May 31, 2003
Telephone Sales Executive
DHL Express (Phils) Corp.
Maintain between 400 and 600 existing DHL customers by telephone within the Direct Sales Segment. Be responsible for the revenue retention and development for this portfolio of accounts through the sales tactics of Up-Selling and Cross Selling related DHL services and products and for new business development by opening new accounts.

April 3, 2000 – December 9, 2001
Telesales Associate
AIG Credit Card Company Phils.
Meet sales targets by developing new accounts
Provide information based on related concerns
Maintain customers

June 24,1999 – November 24, 1999
Tele Collector
Bayan Telecommunications, Inc.
Make outbound calls
Reminding of customers' account and concerns
Assure and maintain service with customers

October 23, 1998 – January 30, 1999
Cashier
Honda Cars – Quezon City Inc.

1992-1996 Dominican College, Philippines
Award: Loyalty award – Gold Medal
Bachelor’s Degree: Bachelor of Science in Commerce Major in Management

High School: 1988-1992 Dominican College, Philippines
Elementary: 1982-1988 Dominican College, Philippines

Computer Certificate Course: AMA Computer Learning Center (ACLC)
November 23, 1996 – May 23, 1997

DHL Express–Dubai
•Employee Induction–December 21-23, 2008
•SAFE Training–January 21, 2009
•Best In Class 2–April 14-16, 2009
•Winning in Tough Times–September 7, 2009–Fairmont Hotel
DHL Express Phils.
•The DHL Achievers Academy Back to Basics training–January 11, 2008 (Ateneo Professional Schools)
•Effective Telephone Skills Workshop-June 18 & 19, 2007
•Global Business Etiquette and Image Management-May 4, 2007
•Effective Sales Territory Management–June 5-7, 2006
•Telemarketing Skills Training (Best in Class)-May 8-10, 2006
•DHL Operations Training (Gateway Department)-April 25-26, 2006
•English Proficiency-September 6 & 22, 2005
•Fast Forward Training II–September 22-23, 2005
•Telesales Skills Training (Best in Class II)–September 15-17, 2004
•Fast Forward Training–January 26-27, 2004
•Telesales Skills Training (Best in Class)-May 2003

Achievements and Recognitions
DHL Worldwide Express – Dubai, United Arab Emirates
• Has won the challenge of Highest FTB(First Time Buyer) / Improving Down Trader Competition (June 2009)
DHL Express (Philippines) Corporation
• Outstanding Sales Performer of the Year Awardee 2006 (Telemarketing Segment ) (Kota Kinabalu, Malaysia)
• Consistent Achievement of Productivity Target (2003-2008)
• Top Telemarketing Executive for 14 Consecutive months: July 2005 – September 2006
• Top Telemarketing Executive for the month of September 2007
• Star Performer of the Telemarketing Group 2003 [Top Achiever – Most number of leads endorsed and highest First Time Buyer (FTB) conversion rate]
• Achieved 100% Leads Endorsement for the month of February 2008
• Achieved 105% Leads Endorsement for the month of October 2007
• Achieved 101% Leads Endorsement for the month of August 2007
• Top Achiever in Revenue Growth – May 2003
• Top Sales Performer – September 2002 and May 2003
• 5 year Service Awardee
AIG Credit Card Company Philippines, Inc.
• Top Telesales Associate for the month of April 2000
• Top Team Performer for the month of July 2000