Computer Engineer, Technical Support, IT Specialist
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Education: 2
Experience: 15 years
Relocation: Yes - Internationally
Career Objective
A result driven IT professional with long experience in administration of System, Application Network and Technical Support. Extensive background in planning, installation, administration and maintenance of LAN/WAN.
Professional Experience
Systems Administration
- Installing Microsoft Windows Servers, Network equipments, workstations and peripherals
- Handling maintenance and Management of the above installations
- Maintaining the Network Infrastructure LAN/WAN, Installation, migration and configuration of network equipments including Switches, Routers, manage Local and Domain wide groups
- Managing Directory Services, Users & Computers Policies
- Managing and maintaining mail server and user mail boxes, Quota Systems
- Managing Scan Mail, Trend Micro Server Client, Desktop Antivirus solution
- Network Load Balancing
- Managing Point of Sale Systems [Retail Pro, JRMS]
- Designing the Backup Strategy for the sites and ensuring scheduled/unscheduled Backups as per backup plan and restoration
- Managing maintenance of archived data on tape & hard disk drives using RAID
Technical Support / Troubleshooting
- Providing desktop support for key users, research and implement solution for critical issues
- Support and solutions for OS & none OS issues.
- Addressing and resolving performance bottlenecks and ensuring maximum network uptime.
- Assisting in the design and implementation of DNS, WINS, DHCP Servers, network problems and conflicts.
- Suggesting improvements in the operations and processes to make the system foolproof.
- Troubleshooting on problems related to VPN configurations.
- Imparting training to end-users in the post-implementation phase.
- Good knowledge in Retail Pro point of sale system.
Eductation
Bachelor of Science in Electronics and Communication Engineering
University of the East, Philippines
- Microsoft Certified Professional (MCP)
Certification
TRAINING & SEMINAR
- Total Quality Management
- Professional Workshop on Performance Enhancement
- Advance & Basic Supervision
- Windows 2000 Server Active Directory Administration
- Token Ring Network Installation & Maintenance
EDUCATION
- Bachelor of Science in Electronics and Communication Engineering
University of the East, Philippines
- Microsoft Certified Professional (MCP)
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