Operations and Customer Relations Manager

Manage Staff and Handle Oil & Gas Industry Customers

Currently working as “Operations & Logistics Manager “ with Al Osais International Holdings – Saudi Arabia
Setting up procedures
Developing strategies
Monitoring and controlling service standards, performance

• November 2008 till date
Operations and Customer Relations Manager
M/S RS Lanes Logistics Services Company
Dammam- Saudi Arabia

• February 2005- till Aug 2006 ..
"Imports & Logistics Management - KSA“
M/s. Abdul Aziz Al Bannai (Axiom Telecom)
Al-Khobar, K.S.A.
Setting up procedures
Developing strategies
Monitoring and controlling service standards, performance

• August 1999 – February 2005
"Duty Exempt & Telecommunications Co-ordinator"
M/s. D.H.L. Worldwide Express
K.S.A.
Setting up procedures
Developing strategies
Monitoring and controlling service standards, performance


• February 1996 – July 1999
"Sub-Stations Supervisor",
M/s. D.H.L. Worldwide Express
K.S.A.
Setting up procedures
Developing strategies
Monitoring and controlling service standards, performance


• April 1995 - January 1996
"Customer ServiceS”
M/s. D.H.L. Worldwide Express
K.S.A.
Setting up procedures
Developing strategies
Monitoring and controlling service standards, performance

Manage fleet and operations and handle customers
Professional Experience

Bachelor Of Arts (B.A)

Master Of Arts ( Discontinued)

Earned repute and appreciations for serving the customers and getting results in the form of success and completing tasks with in time frame .
I the undersigned a successful experienced in Logistics , Land Transport Management and Customer Relations intend to seek a challenging position, in Singapore. GCC/USA/EU/UK. my extensive professional and administrative experience would serve your esteemed companies well,as you will note in the attached resume,

I have held increasingly responsible positions culminating in the field of Logistics, Land Transport and Customer Relations .

I am recognized for my ability to assess a situation, identity problems & device corrective action that save money & contribute for profits to the company . I have extensive ability with Managery,supervisory experience, which helped me in building an excellent rapt with the team.

I look forward to seek a suitable positions in your esteemed companies and I will contribute to the fulfillment of your current Objectives.