• Excellent in identifying possible solutions and alternative ways to achieve the goals and get the job done.

To obtain a challenging work position that will further develop my professional skills to the highest possible potential in order to contribute to the success of my employer.

21-08-2008 – Till date Universal Machining and Fabrication Company LTD.
N0 40 Alafia Street, off Isolo Road, Mushin. Lagos State

JOB TITLE: CUSTOMER SERVICE OFFICER

04-01-2006-Till 31-07-2008 XL MANAGEMENT SERVICES LIMITED
Plot 883 Samuel Maruwa Street,
By 1004 flats 2nd Gate,
Victoria Island, Lagos.

JOB TITLE: CUSTOMER SERVICE OFFICER (CSO)

JOB OBJECTIVE(S)

 To maintain contact with new and existing customers on routine business management activities.
 To ensure proper documentation for all new and existing customers.

DUTIES & RESPONSIBILITIES

 Ensure effective and timely service delivery to customers at all customer service units.
 Ensure a customer friendly disposition at all times.
 Ensure timely preparation and rendition of reports to internal and external parties as required from time to time.
 Ensure timely and accurate processing of standing instructions.
 Ensure timely responses to reference letters.
 Ensure effective utilization of physical assets at the customer service unit (file cabinets)
 Maintenance of up-to-date registers for customers’ transactions and instructions as required under the existing policies and procedures.
 Ensure adequate controls over customer records.

2004 – 2005 Apex Communication Centre and Kaiama Grammer School
(NYSC), Bayelsa State
• Taught Book Keeping and Accounts in Kaiama Grammer School
• Organizing extra mural classes.
• Drafting of examination time-table.
2003 – 2004 Mouez Communication Centre, Amaenyi Awka.
• Customers Service Officer
• Accounting Clerk

1999-2000 Nigeria Breweries Plc,Iganmu,Lagos

• Cash Payment Vouchers Preparation for Account’s Approval
• Banks Reconciliation Exercise
• Expenses Analysis for Final Accounts.
• Any other job assigned

ACCA, Student Part 2
University of Calaber, Cross River State 2004-2006 (Second Class Lower)
Federal Polytechnic Oko, Anambra State 2000-2003 (Lower Credit)
Federal Polytechnic Oko, Anambra State 1996-1998 (Lower Credit)
Girls Secondary School Awka, Anambra State 1990-1996 (Credit)
Udeozo Memorial Pri. Sch. Awka, Anambra State 1984 –1989 (Credit)