IT officer,system/network support/messaging specialist

In search for a good prospectus in a reputed organization, where I can sharpen, refine my skills and knowledge to the maximum and at the same time endeavoring my best to carry out organizational objective most efficiently utmost dedication.

A technocrat with a decade of experience in Information Systems Management & Database Administration with technical expertise in the implementation, operations and support functions of mission-critical business solutions using IT as a tool.
Presently associated with Orbit (Satellite television & Radio Network) Communication Company WLL as System Administrator. Bahrain being headquarter and operation center to Orbit and being one of the senior system administrator. My team is responsible for all kind of domain wide operations spanning 8 countries and almost 2000 users.
Adept in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management.
Demonstrated abilities in the administration, troubleshooting and backup & disaster recovery management of Microsoft Exchange Servers, mailboxes, public folders and client systems in a multi site environment.
Proficiency in the administration and maintenance of Windows 2003R2/2000/NT 4 servers in multisite environment.
Good experience in Implementation, Administration and management of Active Directory, Group Policy, DNS,DHCP,WINS and FTP servers
Experience in LCS 2005, OCS 2007, BlackBerry server, DFS, SCCM, MOM, WSUS, ISA and Web sense servers.
Administration Experience with NLB servers, Terminal Servers and Cluster servers
Good working experience in VMware ESX,VMware Server/workstation and other virtualization products
Experience with Symantec VERITAS Backup Exec and IBM Tivoli Storage Manager.
Experience in Working and configuring of Normans antivirus & Mail Marshal anti-spam implementation in a multi gateway scenarios.
Working Knowledge and monitoring of Orion Solar winds and Net flow Analyzer
Experience in Configuration and Administration for Trend Micro and MacAfee Antivirus Softwares
Comprehensive understanding of Cisco Switches (4500 series, 3560 series, 2900 Series, 2950 Series) Cisco Routers (2600 series, 2500 series), ASA 5520 & PIX 515 firewall, HP-Compaq, Dell Power Edge and IBM Servers

Engineering Diploma in Computer Hardware Maintenance from Dept. of Technical education Kerala in 1993
Pre-degree from Calicut University, Kerala in 1989
T H S L C from Dept. of Technical Education, Kerala in 1987.

(MCITP) - Microsoft Exchange 2007 Enterprise Messaging Administrator.
(MCTS) - Windows Server 2008 Active Directory, Configuring.
(MCTS) - Windows Server 2008 Network Infrastructure, Configuring.
(MCTS) - Windows Server 2008 Application Services, Configuring.
(MCTS) - Exchange 2007 Configuration.
(MCTS) - Configuring Windows Vista Client.
(MCSE/MCSA) in Windows 2003: Messaging.
(MCSE) in Windows 2003/2000/NT4.0
(MCSA) in Windows 2003.
(CCNA).
(CEH V6)
(JNCIA-ER).
(JNCIA-EX).
Certified Internet Specialist (JNCIS-ES) and E-series, Specialist(JNCIS-E)
Microsoft Certified Professional (MCP).

Areas of Expertise

Network administration
Managing and administration of Cisco routers, Switches and Pix firewall etc.
Assisting in the design and implementation of the network (LAN & WAN), troubleshooting network problems and conflicts.
Systems Administration
Installing Servers, Windows Server Administration and Exchange Server Administration, mailbox and public folder application administration, application Servers, network services, workstations and peripherals.
Maintaining the Network Infrastructure, Installation, migration and configuration of network client workstations, manage Local and Domain wide groups.
Designing the Backup Strategy for the sites and ensuring scheduled/unscheduled Backups as per backup plan and restoration.
Technical Support/Troubleshooting
Addressing performance bottlenecks and ensuring maximum network uptime.
Conducting Periodic reviews with the customer and analyze calls and their trends to take proactive measures to reduce knowledge-based calls.
Suggesting improvements in the operations and processes to make the system foolproof.
Facilities Management
Interacting with various vendors for sourcing products and solutions and for closure of calls of certain machines, which are supported by them.
Maintaining an Asset database for the customers and update at regular intervals.
Tracking asset movements and ensuring software and hardware assets are within control.