Operations Manager

Well-organized and dedicated management professional with proven track record of success in increasing department efficiency, establishing processes and exceeding customer expectations

Operations Manager, SCME, SupplyCore, Camp LSA, Kuwait October 2009-Present
„R Directly supported and assisted the IBA Warehouse Project Manager in tracking operations specifically in the areas of customer service, facilities management, production control, information management, personnel and operational compliance to include but not limited to safety, environmental, hazmat and property (company, GFE) for the IBA Warehouse Project.
„R Provided the Project Manager with data for critical trends analysis in supply chain and logistical processes.
„R Assisted the Project Manager in coordinating outside operational support in lieu of deadlines and scheduled events.
„R Assisted in developing company responses to additional or new workloads.
„R Compiles historical or other data.
„R Provided the Project Manager with oral, written, and graphic reports.
„R Collected data and recommended process improvements under the SupplyCore ME Quality Control Plan.
„R Ensured correspondence and Contractor Directed Reports List (CDRL) are prepared and forwarded to the Government in accordance with established policies.
„R Conducted internal audits that monitors responsiveness, quality, quantity, and safety of all work performed.
Operations Coordinator/Quality Assurance Representative / Warehouse Supervisor „X CSA LTD. „X Camp Arifjan, Kuwait 07/2008-10/2009
„R Developed departmental Quality Objectives that provide continuous improvement. Assists managers with relevant quality objectives, measurements and findings.
„R Leaded and guided managers with the review of audit reports and finding. Trained and assisted with root cause analysis in response to audit findings.
„R Provided guidance and expertise to the department in the areas of regulatory compliance and quality.
„R Coordinated the auditing of training records for completeness and compliance to FAR, ISO 9000-2001, and corporate mandates
„R Monitor and reported on compliance to the department¡¦s Quality Management System
„R Assisted in the compliance of Statement of Work (SOW) requirements, and the development and continuous improvement of the ISO 9000-2001 management system.
„R Prepared for and hosts internal and external quality audits
„R Coordinated DCMA audits and all departments¡¦ self audits; report and track all data

High School Graduate 1981

Safety Certificate
Electrical Safety Certificate
Property Control Specialist
Quality Self Audit Training
Six-Sigma Training Certified
Root Cause Analysis Training
Technical Monitor Certificate
Training Systems Coordinator
Environmental Control Office
Quality Assurance Self Audit Coordinator
Knowledge of Quality Management Systems
Knowledge of U.S. Army or civilian maintenance and logistics program