marketer with a difference

be part of an organizational team,determined to succeed in a challenging/flourishing business environment,finally advance and develop the knowledge and growth of my expertise handy with the organization's as l rise in the management ladder ranking.

1.

Kenya Airways-Internship-April 4th-August 3rd-2009

Roles undertaken

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Handling of customer complains
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Training of incoming interns and staff from other departments on what is done in the CUSTOMER RELATIONS DEPARTMENT-Information systems, reports etc
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Picking of calls-Internal and external from the customers
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Doing reports on website queries.
Keying in customer complains data in the system for report analysis of the information

2. Nzai Communications.-Sales and Marketing Executive-August 5th-to date
Roles undertaken
Looking for customers and orders for printing and designing work.
Handling of customer complains and working toward their satisfaction to the bet of the company's ability to handle the dissatisfaction, disappointment or dissonance.
Selling the company's products and services
Marketing of the company in the industry

3.Kenya Airways-Customer Relations Executive Assistant – September 3rd –to date
Roles undertaken
Handling of customer complains
Training of incoming interns and staff from other departments on what is done in the CUSTOMER RELATIONS DEPARTMENT-Information systems, reports etc
Picking of calls-Internal and external from the customers
Doing reports on website queries.
Keying in customer complains data in the system for report analysis of the information

4. tsavo coffee Ltd- February 2009 –March 2009.Marketing Executive
Roles undertaken
Product Positioning
Product branding

5. Smarters Enterprises- March 2007-September 2008
Management of the daily running of the business {arrangement of inventory purchases and paying the employee.}
Supervisory roles and ensuring services are done with efficiency and effectiveness
Evaluation of the market, distribution and sales
Paying of the employees
6.Family Business-December 2004-August 2005
Management of the daily running of the business
Supervisory roles and ensuring services are done with efficiency and effectiveness
Keeping and recording of inventory and financial data
Evaluation of the market, distribution and sales
Paying of the employees

2005-2009: Kenyatta University

Bachelor of Commerce {Marketing Option}

2005 : Collage-Karen

Certificate in Macro care computer system

2001-2004: Ngere Boys High School {B-}

SKILLS

Can multitask effectively
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Driving
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Good communication, oratory and Presentation Skills
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Good in innovation and initiating ideas
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Very hardworking and committed to work

PERSONAL ATTRIBUTES

1. Positive interpersonal skills as well as communication negotiation and facilitation skills

2. Can highly multitask

3. Results and progress oriented

4. Open to learn and positively accepts rebuke

5. Can work under minimum supervision

6. High level of tolerance patience cross group as well as cross cultural adaptability

7. Very aggressive

8. Self motivated

OTHER ACHIEVEMENTS

1.

January 2009-to Date member of AMREF UNGANA youth volunteer organization
2.

January 2009-march 2009.Member of Sife Kenyatta University
3.

June 2007-September 2008 was appointed in the Kenyatta University Christian union Executive Board-in charge of information Communication coordination
4.

January 2008 Founder and promoter of a club in Kenyatta university sensitizing students and the community against drugs-Kenyatta University youth against drugs abuse {KU-YADA}
5.

August 2006-August 2008 worked in the church youth executive leadership-Nairobi Pentecostal church-Ngong{CITAM}
6.

June 2006 Worked as a clerk in the constitution Referendum election
7.

July 2006 Initiated, founded and registered a Youth investment group Analyte investment group
8.

August 2005-April2006 Participated in the Kenyatta University Christian union Executive funds drive committee for purchase of Instruments as the Organizing Secretary.




INTERESTS

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Traveling
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Making new friends and socializing
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Group activities like adventuring new sites and watching football
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Swimming
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Adventure