Wael Abu El Hassan Abd El Azem Yassin good day kindly

To secure a full-time position in Public Relation, Teacher Academy, and supervisor Front Office, senior airport airline services, acting supervisor airlines services and vice DIERCTOR SALES&MARKETING AND AIRPORT OPERATIONS KUWAIT AIRWAYS

Palestine Hotel 5 Star Hotel
Supervisor front office
Family Tours

Senior Airport Airline Service Qatar airways, acting supervisor airline services

Vice DIRECTOR SALES&MARKETING AND AIRPORT OPERATIONS KUWAIT AIRWAYS.
EDUCATION
1. DCS "DEPARTURE CONTROL SYSTEM" . Qatar airways
2. Dangerous goods. Qatar airways, Kuwait airways
3. Security awarnce. Qatar airways
4. Visa briefing. Qatar airways
5. LSY System. Qatar airways
6. Taking your personally briefing . Qatar airways
7. E-TKT Qatar Air Ways
8. Satisfactorily completed passenger fares & ticketing commercial
Financial & administrative. Qatar air ways
9. Training center
10. Mars Mercator airlines reservation system. Kuwait airways
12. fhr training flight handling report . Kuwait airways
13. Passenger reservation system . Kuwait air ways
14. Passenger final sales message (p.f.s) . Kuwait airways
15. et ¡V electronic ticket Kuwait air ways .
16. Amadeus Egypt air system . Alexandria international airport
17. Passenger transfer message (ptm) . Kuwait airways
18. Operational management. Kuwait airways
19. Passenger service manual. Kuwait airways
20. Ground operation manual. Kuwait air ways
21. Revenue management. Kuwait airways
22. sales and marketing. Kuwait airways.
23. Amir flight thanks letter. Kuwait airways
-I¡¦m so Ambitious, Dynamic, Energetic, Working under Pressure, Presentable, Social, Friendly, Cooperative, Creative, and Able to learn New Tasks and wishing to be part of your team so, would you please give me the chance?

Training Courses Kuwait airways:
„Ï How to Handle customer complains. „Ï Passport to successes.
„Ï How to manage Multiply Customers. „Ï Anticipating guest needs.
„Ï Selling and you. Telephone Manners „Ï Service Etiquette.
„Ï In the Beginning Training „Ï Pre ¡Varrival planning.

2004 Bachelor of Tourism Studies (Graduated ¡V Excellent)
• Holder of University degree in Tourism and Hotel, with sound background in Software Development
• Able to develop and manage strategic planning and sales, marketing efforts, manage existing customer relationships and develop / maintain new customer relationships
• Ability to provide efficient and effective administrative support to Management and Human Resources
• Excellent interpersonal and communication skills working with individuals and groups and people of diverse cultures
• Able to work well independently, with little supervision, or in a team
• Able to multi-task, prioritize duties and meet strict deadlines
• Responsible, committed, flexible, international in outlook and trustworthy

IT Programming, Database Administration, Software Engineering
• Windows 95, ME, 2000, XP (Home & Pro), Long Horn
• Office 95/97/2000, XP
• Experience with all kinds of Software
• Programming: Visual Basic, C++, HTML, website designing, Photoshop, Flash, MS FrontPage, Access, ms project, primavera
• Network: Designer of networks
Requests and problem incidents submitted by users.
Plan, execute and support a broad range of corporate and sector level and product marketing activities.
Provide high-level administrative support to Management and Staff.
Provide administrative support related to Human Resources recruitment and training, compensation and benefits, job evaluations, performance review system implementations and generate reports.

With my effort to success in my work life time, I trying hard to improve myself with courses and advanced training, to be qualified to join multinational company in my career and enjoy successes with non-stop advancing,,


COMPETENCIES:

* Building teamwork
* Developing others
* Motivator
* Planning/ organization
* Problem solving & decision making
* Proactive
* Flexible
* Adaptable
* Passion for quality
* Displays initiative
* Results oriented
* Teamwork / co-operation
* Customer service orientation
The only where you can find Success before Work is the dictionary, anywhere else you have to work really hard to reach the Success.

However I believe I am a very ambition person building the career I enjoy and wishing myself. l have had the opportunity to communicate with clients from different cultures , moreover I had build a very good experience in dealing and handling customers requests and complains which I would like to develop somewhere where I can be a part of a good working team seeking to be the best .

I am willing to give total support the organization that I am in, with the experience and Capability that I have, in order to achieve organization¡¦s goals and create mutual benefits.